Admin / Customer Service Representative

HUMAN-AI-Z Nexus Technology; Dubai; On-site; AED 47,000 - 76,000; Full time

Job summary

HUMAN-AI-Z Nexus Technology in Dubai seeks an organized administrator to handle customer inquiries via phone, WhatsApp, and in person. You will coordinate with clients and internal teams, prepare quotations and reports, and maintain orderly records to support daily operations.

Fluent English and UAE experience are preferred as you multitask in a fast-paced environment and present a professional appearance while delivering timely responses.

Qualifications

• Previous experience in administration or customer service.
• Good communication and interpersonal skills.
• Good knowledge of MS Office.
• Fluent English is required.
• UAE experience is preferred.

Responsibilities

• Handle customer inquiries through phone, WhatsApp, email, and in person.
• Coordinate with customers and internal departments.
• Prepare quotations, documents, reports, and correspondence.
• Maintain proper records and filing.
• Manage daily administrative tasks.
• Follow up with customers and ensure timely responses.
• Support the team with general office coordination.

Skills

Communication

Interpersonal skills

Multitasking

Professional appearance

Under pressure

Tools

MS Office

Job description

1. Handle customer inquiries through phone, WhatsApp, email, and in person

2. Coordinate with customers and internal departments

3. Prepare quotations, documents, reports, and correspondence

4. Maintain proper records and filing

5. Manage daily administrative tasks

6. Follow up with customers and ensure timely responses

7. Support the team with general office coordination

Desired Candidate Profile

1. Previous experience in administration or customer service

2. Good communication and interpersonal skills

3. Good knowledge of MS Office

4. Fluent English is required

5. Professional appearance and positive attitude

6. Ability to work under pressure and multitask

7. UAE experience is preferred