Customer Support Executive Emirati

Peergrowth Consultancy Co.; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Peergrowth Consultancy Co. in Dubai, UAE seeks an Admin Assistant & Customer Support to provide high-level administrative and operational support to senior leadership. The role handles calendar management, travel logistics, expense processing, and professional communication.

The candidate will also coordinate office processes, manage vendor relations, and support customer inquiries with a cross-functional focus within a fast-paced enterprise environment.

Qualifications

• Bachelor's degree with 1-2 years of relevant admin/office support experience.
• UAE National (mandatory).
• Strong planning, organization and time-management skills.
• Proficient in PowerPoint (advanced) and Excel & Word (intermediate).
• Excellent written and verbal communication skills.
• Ability to handle confidential information professionally.
• Experience in a large enterprise or cross-division environment is advantageous.

Responsibilities

• Provide high-level administrative support including calendars, travel logistics, expense claims, correspondence, and meeting coordination.
• Manage office processes such as vendor relations, invoices, contract renewals, and IT equipment availability.
• Respond to customer queries professionally and coordinate follow-ups with internal teams.
• Communicate updates to internal teams and support cross-department projects.

Skills

PowerPoint

Excel

Word

Communication

Time management

Confidentiality

Cross-functional coordination

Education

Bachelor's degree

Job description

About the Role

We are looking for an Admin Assistant & Customer Support professional to provide high-level administrative and operational support to senior leadership. The ideal candidate is proactive detail-oriented and capable of managing multiple tasks in a fast-paced environment. This role also includes handling customer queries and supporting internal processes.

What Youll Do

Administrative Support

• Manage executive calendars meeting invites and scheduling.

• Arrange travel visas itineraries and logistics.

• Prepare expense claims and maintain accurate records.

• Handle correspondence draft documents and manage communication.

• Organize meetings events and conference calls.

• Maintain organizational charts and internal documentation.

Office & Process Coordination

• Manage purchase orders invoices contract renewals and new contract signings.

• Process vendor registrations and coordinate with the finance team.

• Ensure availability of IT equipment and support office operations.

• Use internal systems and platforms for approvals and workflow management.

• Support internal processes such as ICBs and cross-department coordination.

Customer Support

• Respond to customer queries professionally and efficiently.

• Collect customer feedback and coordinate follow-ups with relevant teams.

Cross-Functional Collaboration

• Communicate important updates and information to internal teams.

• Support organizational activities and administrative projects as needed.

Required Qualifications

• Bachelors degree with 1 to 2 years of relevant administrative or office support experience.

• UAE National (mandatory).

• Strong planning organization and time-management skills.

• Proficient in PowerPoint (advanced) and Excel & Word (intermediate).

• Excellent written and verbal communication skills.

• Ability to manage confidential information with professionalism.

• Experience in a large enterprise or cross-division environment is an advantage.