Customer Service Executive

Dailygulfjob; Dubai; On-site; AED 33,000 - 67,000; Full time

Benefits offered by this job

Competitive salary package

Employment visa support

Medical insurance

Annual leave as per UAE labour law

Professional training and development

Career growth opportunities

Supportive and professional work环境

Job summary

Dailygulfjob is seeking a Customer Service Executive in Dubai to join a professional team. The role involves handling inquiries via phone, email, and in-person interactions, providing accurate information, and ensuring high levels of customer satisfaction.

The successful candidate should have 1–2 years of experience, a diploma or bachelor’s degree in a related field, and strong communication skills in English.

Qualifications

• Minimum Diploma or Bachelor’s degree in Business Administration, Customer Service, or related field.
• Excellent verbal and written communication skills required.
• Good command of English; additional languages are an advantage.
• Strong interpersonal and problem-solving abilities expected.
• Basic knowledge of MS Office and computer applications.
• Positive attitude and professional customer-handling skills.
• Freshers are encouraged to apply.

Responsibilities

• Handle customer inquiries through phone, email, and in-person communication.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and concerns professionally and efficiently.
• Maintain a high standard of customer satisfaction and service quality.
• Process customer requests, orders, and service-related documentation; coordinate with internal departments to resolve issues.
• Maintain accurate customer records and update databases.
• Follow up with customers to ensure issues are resolved satisfactorily.

Skills

Verbal and written communication

English proficiency

Interpersonal skills

Problem-solving

MS Office

Customer service mindset

Freshers welcome

Education

Diploma or Bachelor’s degree in Business Administration, Customer Service, or a related field

Tools

MS Office

Job description

Customer Service Executive

• Job Location: Dubai
• Salary: Unspecified
• Experience: 1 – 2 Years
• Job Type: Full Time
• Gender: Any

Description

A well-established company in the UAE is looking for a professional, customer-focused, and enthusiastic Customer Service Executive to join its team.

Key Responsibilities

• Handle customer inquiries through phone, email, and in-person communication
• Provide accurate information about products, services, and company policies
• Resolve customer complaints and concerns professionally and efficiently
• Maintain a high standard of customer satisfaction and service quality
• Process customer requests, orders, and service-related documentationCoordinate with internal departments to resolve customer issues
• Maintain accurate customer records and update databases
• Follow up with customers to ensure issues are resolved satisfactorily

Requirements

• Diploma or Bachelor’s degree in Business Administration, Customer Service, or a related field
• Excellent verbal and written communication skills
• Good command of English; additional languages are an advantage
• Strong interpersonal and problem-solving abilities
• Basic knowledge of MS Office and computer applications
• Positive attitude and professional customer-handling skills
• Freshers are also encouraged to apply

Benefits

• Competitive salary package
• Employment visa support
• Medical insurance
• Annual leave as per UAE labour law
• Professional training and development
• Career growth opportunities
• Supportive and professional work environment