Client Relations & Office Administrator

ALNABAHA CONSULTANCIES LLC; Dubai; On-site; AED 39,000 - 61,000; Full time

Job summary

ALNABAHA CONSULTANCIES LLC in Dubai is seeking a proactive office assistant and lead-generation liaison to handle inquiries from social media, WhatsApp and other sources. You will speak with potential clients to understand their requirements, arrange and follow up on appointments, and maintain accurate lead records.

The role requires good English communication, basic MS Office skills, and a confident, friendly personality.

Qualifications

• Strong spoken and written English required.
• Hindi/Urdu knowledge preferred.
• Presentable and professional for client meetings.
• UAE experience preferred.

Responsibilities

• Contact and follow up with leads received through social media, WhatsApp, phone and other sources.
• Speak with potential clients and understand their requirements.
• Arrange and follow up on client appointments.
• Meet potential clients at our office and outside when required.
• Maintain lead and customer records; perform data entry and update company records.
• Handle general office administration and documentation.
• Answer calls, WhatsApp messages and client enquiries.
• Support management and team with day-to-day office activities.

Skills

English communication

Hindi/Urdu

Phone handling

Customer service

Data entry

Organisational skills

Professional appearance

Follow-up skills

Tools

MS Office

Excel

Email

Job description

Contact and follow up with leads received through social media WhatsApp phone and other sources Speak with potential clients and understand their requirements Arrange and follow up on client appointments Meet potential clients at our office and outside when required Maintain lead and customer records Perform data entry and update company records Handle general office administration and documentation Answer calls WhatsApp messages and client enquiries Support the management and team with day-to-day office activities

Good English communication skills. Hindi/Urdu PreferredConfident and friendly personality.Good telephone and client-handling skills.Basic knowledge of MS Office, Excel and email.Good data-entry and organisational skills.Presentable and professional when meeting clients.Strong follow-up and customer-service skills.Previous experience in sales, tele calling, customer service or office administration is an advantage.UAE experience is preferred.