Account Manager – Training Industry (Dubai)

Eton Institute; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading training organization in Dubai seeks an experienced B2B Account Manager to manage key corporate accounts and drive new business opportunities. The role involves building strong client relationships, ensuring client satisfaction, and customizing solutions to meet training needs. Candidates should have a minimum of 4 years in sales or account management, excellent communication skills, and proficiency in English and Arabic. Familiarity with corporate clients in the UAE is preferred. This position requires residency in the UAE and offers a full-time contract.

Qualifications

• Minimum 4 years of experience in sales or account management, ideally in the training or professional development industry.
• Experience with corporate clients and government organizations in the UAE is an advantage.
• Proficient in English and Arabic.

Responsibilities

• Develop and maintain relationships with corporate and government clients.
• Keep the CRM updated with sales pipeline information.
• Conduct outbound sales activities to expand the client base.
• Collaborate with teams to design training solutions.

Skills

Consultative selling

Client relationship management

Negotiation skills

Interpersonal skills

Education

Bachelor’s degree in Business, Marketing, or related discipline

Tools

MS Office

CRM/ERP systems

Job description

About the Role: We are seeking an experienced B2B Account Manager with a solid background in the training industry, to be responsible for managing key corporate accounts, driving new business opportunities, and ensuring strong client relationships across Dubai.

Key Responsibilities

• Develop and maintain strong relationships with existing and potential corporate and government clients, focusing on business growth and client satisfaction.
• Keep the sales pipeline updated in the CRM, providing regular reports on new and existing opportunities, lead status, and revenue forecasts.
• Be proactive in outbound sales activities — including client visits, virtual meetings (Zoom), phone calls, and marketing campaigns — to expand the client base.
• Identify client training needs and collaborate with internal teams to design customized solutions and proposals.
• Ensure accurate pricing, timely invoicing, and payment collection prior to course commencement.
• Monitor sales performance against targets, taking corrective measures when needed to achieve objectives.

Core Competencies

• Proven ability to initiate contact, build rapport, and engage key decision-makers.
• Strong consultative selling skills with the ability to match client needs to tailored training solutions.
• Skilled in negotiation, relationship management, and client retention.
• Excellent communication, presentation, and interpersonal skills.

Skills & Experience

• Minimum 4 years of experience in sales or account management, ideally within the training or professional development industry.
• Experience working with corporate clients and government organizations in the UAE is an advantage.
• Proficiency in MS Office and familiarity with CRM/ERP systems.
• Understanding of basic P&L, pricing, and costing structures.
• Bachelor’s degree in Business, Marketing, or a related discipline from a reputable institution.
• Excellent English and Arabic language proficiency is essential.
• Candidate must be residing in UAE.