Jobs in Cape Town, United States

As our Service Technician, key roles and responsibilities will include:

1. Installs, inspects, repairs, services, and upgrades equipment according to instructions.
2. Performs scheduled maintenance on customer installations to ensure equipment continues to perform reliably.
3. Maintains accurate service records to monitor equipment performance.
4. Acts as the day-to-day interface with customers, reports faults and findings, and makes recommendations.
5. Generates sales leads and provides operative quoting to the company through daily work and customer interaction.
6. Engages actively with clients and ensures accurate and timely administration of relevant documentation such as service or inspection reports, timesheets, and orders.
7. Communicates information on equipment problems or potential enhancements promptly to relevant persons.
8. Compiles and maintains safety files as required by regulatory compliance and customer requirements.
9. Performs all prescribed safety procedures, including point of work risk assessments at every job and site.
10. Adheres to safety procedures on both company and customer premises.
11. Complies with current responsibilities and requirements of relevant OHS Acts, Regulations, and company policies/procedures.
12. Supports the maintenance of all Quality System procedures, administration of the internal audit program, corrective actions, and customer feedback registers to ensure IMS compliance.
13. Reports hazards, incidents, and injuries according to legislation and company procedures.
14. Participates in programs and assessments aimed at improving health and safety in the workplace.
15. Executes all functions in line with the delegation of authority.
16. Performs other tasks as assigned by the line manager.

• Grade 12 (NQF level 4) or related trade qualification
• Qualified artisan

• 3-5 years of work experience in a similar environment
• Ability to read blueprints, schematics, and understand technical data
• Proficiency with hand tools and trade tools
• Experience with harbour cranes, inverter drives, and PLCs
• Ability to work in confined spaces, elevated areas, and at heights
• Willingness to travel locally and outside SA for operational requirements
• Proficiency with MS Office applications (Outlook, Word, Excel, PowerPoint)
• Thinking in terms of profit and loss
• Customer needs anticipation and response
• Responsibility and performance drive
• Effective decision-making skills
• Conflict management and building respect and cooperation
• Continuous learning and self-development mindset
• Energetic and self-starting attitude

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of industries. We set industry benchmarks through continuous improvements and breakthroughs, aiming for safer, more productive, and sustainable solutions. With over 16,000 professionals across more than 50 countries, we are trusted daily to lift, handle, and move what the world needs.

Konecranes is committed to fair treatment of all employees and applicants in a discrimination-free environment.

Details not specified.

Mechanic Experience, Pest Control, Customer Service, Hand Tools, HVAC, Mechanical Knowledge, Automotive Repair, Service Technician Experience, Maintenance, Heavy Lifting, Equipment Repair, Troubleshooting