Jobs in Cape Town, South Africa

Are you looking to build your career as a Virtual Assistant in the financial services sector? Msuez is seeking motivated and detail-oriented professionals to join our Debt Collection Department, supporting UK-based operations. This is a remote position, open to applicants globally whether you are in Africa or anywhere else in the world.

• Role: Virtual Assistant Debt Collection
• Employment Type: Full-time, Remote
• Working Hours: 40 hours per week, aligned with UK business hours (daytime UK / possible night shifts in other regions)
• Salary Range: £13.00 – £20.00 per hour (depending on experience and qualifications)

• Follow up on assigned accounts to collect outstanding debts.
• Make outbound calls and send reminders via email or letters to debtors.
• Negotiate payment arrangements and escalate accounts where necessary.
• Respond to debtor inquiries and disputes with professionalism.
• Maintain accurate and up-to-date records of all debtor interactions.
• Prepare reports on collections performance and account status.
• Ensure compliance with UK regulations, company policies, and data protection laws.

• Strong communication and negotiation skills.
• Attention to detail and excellent organizational ability.
• Ability to work independently and manage tasks remotely.
• Familiarity with debt collection processes or customer service experience is a plus.
• Reliable internet connection and suitable remote working setup.

• Flexibility to work remotely from anywhere in the world.
• Be part of a supportive, global team environment.
• Gain valuable experience in UK debt collection operations.