Accounts Receivable Specialist (Healthcare Industry)
We are seeking a detail-oriented and experienced Accounts Receivable Specialist to join our healthcare finance team. The ideal candidate will have a strong background in managing medical billing, patient accounts, and insurance claims, with proven expertise using QuickBooks. This role requires excellent communication skills, accuracy, and a commitment to maintaining patient confidentiality and compliance with healthcare regulations.
Working hours : 3pm to 11pm (SA time to accommodate our USA business hours)
Key Responsibilities:
- Billing and Invoicing:
- Generate accurate invoices for patient services, insurance claims, and third‑party billing.
- Verify patient information, insurance details, and coding accuracy before invoicing.
- Payment Processing:
- Record and reconcile payments from patients, insurance companies, and other payers in QuickBooks.
- Apply payments to patient accounts and update records accordingly.
- Claims Management:
- Track insurance claim submissions, payments, and denials.
- Follow up on outstanding insurance claims and appeal denials as needed.
- Account Reconciliation:
- Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.
- Investigate and resolve discrepancies and billing errors.
- Patient Account Management:
- Respond to patient and insurance inquiries related to billing and account status.
- Assist with setting up payment plans and managing outstanding balances.
- Financial Reporting:
- Prepare and distribute aging reports and other accounts receivable reports.
- Monitor and report on key performance indicators related to collections and revenue.
- Compliance and Confidentiality:
- Adhere to HIPAA regulations and company policies regarding patient information.
- Ensure all documentation meets healthcare compliance standards.
Qualifications:
- Education: Diploma or degree in Accounting, Finance, Healthcare Administration, or a related field. Experience:
- Minimum of 2-3 years of experience in healthcare accounts receivable or medical billing.
- Hands‑on experience with QuickBooks and healthcare billing software (e.g., Epic, Cerner, Medisoft).
- Skills:
- Strong knowledge of healthcare billing procedures, insurance claim processing, and patient account management.
- Excellent attention to detail and accuracy.
- Strong analytical and problem‑solving abilities.
- Effective communication and customer service skills.
- Proficiency in Microsoft Excel and other Office applications.
- Certifications: Certification in medical billing and coding is preferred (e.g., CPC, CPB).