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Government jobs in South Africa

Admin Clerk Wills Control Centre

Absa Group Limited

Randburg
On-site
ZAR 200,000 - 300,000
12 days ago
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Deputy Director : Specialised Support (Interventions), Ref No. Lg 39 / 2025

Western Cape Local Government

Cape Town
On-site
ZAR 300,000 - 400,000
12 days ago

Climate Change & Nature Policy Officer Eo (33 / 25 Pta)

Foreign, Commonwealth & Development Office

Pretoria
On-site
ZAR 300,000 - 400,000
12 days ago

Regional Manager

Multilead Consulting Services

Pretoria
On-site
ZAR 400,000 - 500,000
12 days ago

Africa Government Sales Account Executive – Geospatial SaaS

Earthdaily Analytics

Gauteng
Remote
ZAR 1,201,000 - 1,545,000
14 days ago
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Strategic Finance Officer

Department of Industry

Newcastle
Hybrid
ZAR 1,272,000 - 1,409,000
14 days ago

Tobacco Regulatory Control Officer - Maitland

NSW Health

Cape Town
Hybrid
ZAR 1,280,000 - 1,511,000
14 days ago

Customer Relationship Manager

Juru Holdings

Cape Town
On-site
ZAR 200,000 - 300,000
14 days ago
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Paramedic

Life Healthcare

Gauteng
On-site
ZAR 300,000 - 450,000
14 days ago

Accounting Clerk

Western Cape Department Of Health

Cape Town
On-site
ZAR 220,000 - 300,000
14 days ago

Environmental Protection Specialist

U.S. Customs And Border Protection

Durban
On-site
ZAR 200,000 - 300,000
14 days ago

Manager, Compliance Egypt

Anglogold Ashanti Limited

Johannesburg
On-site
ZAR 200,000 - 300,000
14 days ago

Project Manager Education and Cultural Affairs and Sport (IT Training Unit) George, Ref No. DOT[...]

Western Cape Government

George
On-site
ZAR 450,000 - 600,000
14 days ago

Education & Cultural Affairs PM - Training & Programs

Western Cape Government

George
On-site
ZAR 450,000 - 600,000
14 days ago

Landlord Relationship Manager

Apmc

Cape Town
On-site
ZAR 200,000 - 300,000
14 days ago

Head Of Operations Sandton

Robert Walters

Gauteng
On-site
ZAR 800,000 - 1,200,000
14 days ago

Senior Manager Engineering and Maintenance

Amatola Water

East London
On-site
ZAR 1,200,000 - 1,500,000
14 days ago

Manager : Forensic Accounting

Financial Intelligence Centre (Fic

Pretoria
On-site
ZAR 60,000 - 80,000
14 days ago

Citi Country Officer (CCO) / Banking Head - South Africa

11113 Citibank, N.A. South Africa

Johannesburg
On-site
ZAR 400,000 - 500,000
14 days ago

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Rob Samuelson International Limited

Cape Town
On-site
ZAR 200,000 - 300,000
14 days ago

Third Party Funds : Senior Financial Analyst

Edge Executives

Gauteng
On-site
ZAR 600,000 - 800,000
14 days ago

Strategic Finance Officer

Job Details

Newcastle
Hybrid
ZAR 1,272,000 - 1,409,000
14 days ago

Senior Government Accounts Manager

Lexisnexis Risk Solutions

Johannesburg
On-site
ZAR 400,000 - 600,000
14 days ago

Change Manager

Office of the Valuer-General

Pretoria
On-site
ZAR 1,106,000
14 days ago

Head Of Ict Investments – Coverage

Fempower Personnel

Gauteng
On-site
ZAR 1,200,000 - 1,800,000
14 days ago

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Admin Clerk Wills Control Centre
Absa Group Limited
Randburg
On-site
ZAR 200 000 - 300 000
Full time
12 days ago

Job summary

A leading financial services provider is seeking an Admin Clerk for their Wills Control Centre in Randburg to ensure compliance with regulatory requirements and manage customer correspondence. Responsibilities include data capturing, preparing correspondence, and addressing customer queries. The ideal candidate holds a Grade 12 certificate, has administrative experience, and is knowledgeable in fiduciary matters.

Qualifications

  • 1 year experience in an administrative role required.
  • 1 year of fiduciary experience preferred.

Responsibilities

  • Ensure compliance with regulatory requirements.
  • Prepare and manage customer letters regarding will cancellations.
  • Investigate telephonic queries.

Skills

Data capturing
Customer service
Compliance
Communication

Education

Grade 12 or equivalent NQF qualification
Bachelor's Degrees and Advanced Diplomas in Business, Commerce and Management Studies
Job description

Job title: Admin Clerk Wills Control Centre

Location: Gauteng, Randburg

Deadline: December 31, 2025

Job Summary
  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa Policies and Policy Standards.
  • Understand and manage risk events (incidents) relevant to the role.
Job Description
Accountability: Data Capturing
  • Receive new and revised wills from the DSV, clients and accurately and timeously capture the date on the wills filling (Absa Trust system) either to create a new customer record or update their existing records.
  • On receipt of written cancellation requests from customers, capture the request on the wills filling system to delete the customer’s record.
  • On receipt of notification of a deceased estate or cancellation of will from the National Deceased Estates Department / Government Gazette, capture the request on the wills filling system to delete the customer record.
  • Transfer old customer records from the Magic database (old Absa Trust system) to the wills filling (new Absa Trust system) as the old database will no longer be utilized.
  • On receipt of a customer, National Deceased Estate or Government Gazette request, perform identity checks on the Magic and wills filling system to determine if there is more than one will for the same customer.
  • Combine customer records if it is established that the customer has more than one will on the database.
Accountability: Preparation of Letters
  • Prepare standard letters to customers confirming the cancellation of their will as per their request.
  • Prepare automated correspondence to clients confirming that their will has been cancelled.
  • Contact client via SMS or email requesting further information, e.g., received a request to cancel their will, however we cannot cancel the will as it is a joint will that requires two signatures of both parties and two witnesses.
  • Prepare standard letters to Absa Trust – Deceased Estate Branches to advise them that we are aware of the deceased estate and forward the original will to them in order to report the deceased estate to the Master of the High Court.
  • Prepare standard letters reporting a deceased estate to the Master of the High Court attaching the original wills to them. This will happen in cases where we are aware that a more revised copy of the will exists.
Accountability: Customer Service
  • Investigate and resolve telephonic queries that come via the wills safe custody helpline / action line in an efficient and professional manner at all times.
  • Interact with the Masters Office / Attorneys telephonically in a professional manner to establish the original will dates in order to determine whether Absa Trust will be the executor or not.
Accountability: Compliance to Legislative Requirements
  • Complete all compulsory compliance and legislation training within the required time‑frames as prescribed by Absa Risk.
  • Update knowledge and understanding of the Wills Act, by self‑study.
  • Adhere to risk and compliance policies in terms of environmental health and safety, information security, records management, and money laundering, sanctions etc. Non‑adherence to Absa's policy & procedures may lead to disciplinary action.
  • Objectives and ensuring colleague development.
  • Governance: Ensure the fulfilment of all required governance activities, including tracking and reporting.
Education and Experience Required
  • Grade 12 or equivalent NQF qualification.
  • 1 year experience in an administrative role.
  • 1 year of fiduciary experience is preferred.
Education
  • Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required).
End Date

November 26, 2025

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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