Customer Service Representative

EXL; Wes-Kaap; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading customer service company in South Africa is looking for a Customer Service Representative. In this role, you'll help customers solve problems and bring positive energy to every conversation. Candidates should have at least 1 year of call center experience, a matric certificate, and excellent communication skills in English. Join us and be part of a supportive team that values your growth.

Qualifications

• 1 year of experience in a Call Centre role.
• Clear criminal and credit record.
• A genuine love for helping people.

Responsibilities

• Help customers solve problems and provide excellent service.
• Bring positive energy to every interaction.

Skills

Excellent written and verbal communication skills in English

Problem-solving

People-orientated

Education

Matric certificate/equivalent

Job description

We're Hiring! Join EXL as a Customer Service Representative

Hey there!

Are you someone who loves helping others, solving problems, and bringing positive energy to every conversation? Then we want YOU on our team at EXL!

We’re on the lookout for friendly, driven, and people-first individuals to join us as Customer Service Representatives — the real heroes behind every great customer experience.

Qualifications

• 1 year of experience in a Call Centre role.
• Matric certificate/equivalent.
• Excellent written and verbal communication skills in English.
• Clear criminal and Credit record.
• A genuine love for helping people.
• Hunger for GROWTH!!!

Why EXL?

At EXL, you're not just a number — you're part of something bigger. We believe in growing together, celebrating wins, and creating a workplace where you can shine.

• Let’s make great things happen together!!!