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EXL is hiring for Customer Service Agents
Location: Cape Town, South Africa
Hours: UK Hours
We are seeking experienced and customer-focused Energy Specialists to join our dynamic campaign supporting UK energy and utilities services. In this role, you will leverage your knowledge of the UK utilities market to assist customers with energy-related inquiries, account management, and service solutions. You will be responsible for delivering exceptional service, ensuring compliance with industry regulations, and promoting efficient energy use.
Minimum Requirements:
- Matric or equivalent qualification
- Clear credit and criminal record
- 12 months Call Center experience/ Desirable UK Utilities
- Must reside in or near Cape Town
- Willingness to work rotational UK hours
Why Join Us?
- Competitive salary
- Growth and development opportunities
- Be part of a dynamic and supportive team
If you're passionate about providing excellent service and thrive in a fast-paced environment, we want to hear from you!
Apply now and take the next step in your career!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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