lavori da Customer Service Agent in località United States

We are looking for an experienced, go-getter & passionate Key Accounts Associate to maintain and develop business-oriented relationships with existing and new clients.

Who we are :

We are a leading manufacturer, importer, and distributor of products in the engineering industry, specifically electrical, electronics, pumps, tools, and solar.

What the role is about :

• Getting sales using various methods;
• Developing innovative sales strategies and evaluating their effectiveness;
• Evaluating clients’ needs and building long-lasting relationships;
• Maintaining accurate client account information.

Responsibilities :

• Generating new leads, developing existing clients, and fostering relationships;
• Handling client inquiries;
• Meeting or exceeding sales targets;
• Understanding the marketplace and client demographics;
• Identifying new product opportunities and branding in client stores;
• Supporting product launch programs, client days, and awareness campaigns;
• Training clients on products as needed;
• Executing sales strategies and giving presentations;
• Managing client relationships and providing excellent service;
• Providing market feedback and research;
• Responding to high volumes of emails;
• Formulating quotations and follow-ups;
• Attending sales meetings and reporting activities;
• Planning and submitting weekly calls and reports;
• Maintaining client accounts;
• Analyzing market trends and providing competitive feedback.