Volunteer Engagement Manager

Placements24; Rustenburg; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Hybrid role

Professional development

Youth impact

Job summary

Placements24 in Rustenburg, North West, is seeking a Volunteer Engagement Manager to lead our growing volunteer program. You will attract, recruit, train and support volunteers who contribute to youth development and community projects.

This hybrid role requires strong communication, organizational skills, and experience in volunteer management or related HR fields. You'll coordinate onboarding, events, and recognition while ensuring data accuracy in CRM systems and policy compliance.

Qualifications

• Experience in volunteer management, human resources, or community engagement.
• Proven success in recruitment, training, and retention of volunteers.
• Excellent interpersonal and communication skills.
• Strong organizational abilities and attention to detail.
• Proficiency with volunteer management software or CRM systems.

Responsibilities

• Develop strategies to attract, recruit, and onboard volunteers.
• Design and deliver volunteer training and orientation programs.
• Provide ongoing volunteer support, communication, and recognition.
• Match volunteer skills with program needs and requirements.
• Organize events, team-building, and appreciation ceremonies.
• Maintain accurate volunteer records and ensure policy compliance.
• Monitor performance and provide feedback.
• Collaborate with staff to identify volunteer needs and opportunities.
• Serve as primary contact for volunteers and address inquiries.

Skills

Volunteer management

Recruitment

Training

Interpersonal skills

Communication

Organizational skills

CRM software

Education

Bachelor's degree in a relevant field

Tools

Volunteer management software

CRM systems

Job description

About the Role

Our client, a non-profit organization dedicated to youth development and mentorship, is seeking an enthusiastic and experienced Volunteer Engagement Manager to join their team in Rustenburg, North West . This role is central to fostering a vibrant volunteer program, attracting, recruiting, training, and retaining dedicated individuals who contribute to the organization's impactful work. You will be responsible for creating a positive and supportive environment for volunteers, ensuring they feel valued and motivated. The ideal candidate will have a strong understanding of volunteer management best practices and a passion for connecting people with meaningful opportunities within the Charity & Voluntary sector. This is a key position for impacting the lives of young people in the Rustenburg area.

Key Responsibilities

• Develop and implement strategies to attract, recruit, and onboard new volunteers.
• Design and deliver comprehensive volunteer training and orientation programs.
• Manage ongoing volunteer support, communication, and recognition initiatives.
• Match volunteer skills and interests with organizational needs and program requirements.
• Organize and facilitate volunteer events, team-building activities, and appreciation ceremonies.
• Maintain accurate volunteer records and databases, ensuring compliance with organizational policies.
• Monitor volunteer performance and provide constructive feedback.
• Collaborate with program staff to identify volunteer needs and opportunities.
• Act as a primary point of contact for volunteers, addressing inquiries and resolving issues.
• Promote the organization's mission and volunteer opportunities within the Rustenburg community.

Requirements

• Proven experience in volunteer management, human resources, community engagement, or a related field.
• Demonstrated success in recruitment, training, and retention strategies for volunteers.
• Excellent interpersonal, communication, and relationship-building skills.
• Strong organizational and administrative abilities, with meticulous attention to detail.
• Proficiency in using volunteer management software or CRM systems.
• Ability to motivate and inspire individuals from diverse backgrounds.
• A genuine passion for youth development and community service.
• Understanding of the North West region and its community dynamics is beneficial.
• Flexibility to work occasional evenings and weekends for events or recruitment drives.
• Bachelor's degree in a relevant discipline or equivalent practical experience.

Benefits

This position offers a competitive salary and the opportunity to make a significant contribution to youth development in Rustenburg, North West . Our client provides a supportive and collaborative work environment where your efforts in volunteer engagement will be highly valued. You will have access to professional development opportunities within the Charity & Voluntary sector. This Hybrid role allows for a flexible work arrangement, balancing productive office time with the convenience of remote work. Join a team committed to making a lasting difference in the lives of young people and the broader community.