Volunteer Coordinator and Engagement Specialist

Placements24; Randburg; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Professional development opportunities

Paid annual leave

Supportive team culture

Job summary

Placements24 in Randburg, Gauteng, is seeking a passionate Volunteer Coordinator and Engagement Specialist to recruit, train and manage volunteers across programs. You will design engaging onboarding and ongoing development to ensure volunteers thrive.

The role emphasizes scheduling, recognition, data recording, and impact reporting, with collaboration across program staff to meet community needs in Randburg.

Qualifications

• Bachelor's degree in a relevant field (HR, social work, communications, or non-profit management).
• Minimum 2-3 years experience in volunteer coordination or community engagement.
• Excellent interpersonal and communication skills; ability to build relationships.
• Proficiency in Microsoft Office and CRM/database management.
• Ability to recruit, train, and manage volunteers; event coordination is a plus.

Responsibilities

• Develop and implement volunteer recruitment and retention strategies.
• Screen, interview, and onboard volunteers; place based on skills and interests.
• Design and deliver comprehensive volunteer orientation and training programs.
• Develop and manage volunteer schedules and assignments.
• Provide ongoing support, supervision, and recognition to volunteers.
• Maintain accurate volunteer records (hours, activities, contact information).
• Organize and facilitate volunteer appreciation events and initiatives.
• Collaborate with program staff to identify volunteer needs and ensure support for activities.

Skills

Interpersonal skills

Communication

Relationship-building

Organizational skills

Event planning

Volunteer recruitment

Education

Bachelor's degree in HR, social work, communications, or non-profit management

Tools

Microsoft Office

CRM systems

Database management

Job description

About the Role

Our client, a dynamic non-profit organization dedicated to community service, is seeking an enthusiastic and experienced Volunteer Coordinator and Engagement Specialist to join their team in Randburg, Gauteng . This role is crucial for recruiting, training, and managing volunteers who are the backbone of many of Our client's programs. The ideal candidate will possess excellent interpersonal skills, a passion for community engagement, and a proven ability to motivate and manage individuals. You will be responsible for developing and implementing strategies to attract, retain, and recognize volunteers, ensuring a positive and productive experience for all involved in supporting the Randburg community. This position requires creativity, strong organizational skills, and a genuine commitment to the non-profit sector.

Key Responsibilities

• Develop and implement effective strategies for recruiting and retaining volunteers.
• Screen, interview, and onboard new volunteers, ensuring proper placement based on skills and interests.
• Design and deliver comprehensive volunteer orientation and training programs.
• Develop and manage volunteer schedules and assignments.
• Provide ongoing support, supervision, and recognition to volunteers.
• Maintain accurate volunteer records, including hours, activities, and contact information.
• Organize and facilitate volunteer appreciation events and initiatives.
• Liaise with program staff to identify volunteer needs and ensure adequate support for program activities.
• Serve as the primary point of contact for volunteers, addressing inquiries and resolving issues.
• Promote volunteer opportunities within the Randburg community and through various communication channels.
• Assist in the development of volunteer management policies and procedures.
• Track and report on volunteer engagement metrics and program impact.

Requirements

• Bachelor's degree in a relevant field such as Human Resources, Social Work, Communications, or Non-profit Management.
• Minimum of 2-3 years of experience in volunteer coordination, human resources, or community engagement.
• Excellent interpersonal, communication, and relationship-building skills.
• Strong organizational and time management abilities, with meticulous attention to detail.
• Proven ability to recruit, train, and manage volunteers effectively.
• Proficiency in Microsoft Office Suite and database management (e.g., CRM systems).
• Experience in event planning and coordination is a plus.
• Ability to work independently and collaboratively with a team.
• A passion for community service and a commitment to the mission of Our client.
• Knowledge of the volunteer landscape in Gauteng is advantageous.
• Flexibility to work occasional evenings and weekends as needed for volunteer events.

Benefits

Our client offers a competitive salary commensurate with experience and a supportive work environment. This role provides a unique opportunity to make a direct impact on the community through volunteer engagement. Employees benefit from professional development opportunities, paid annual leave, and the satisfaction of working with a dedicated team. We foster a culture of appreciation and provide resources to ensure our volunteers and staff feel valued. Further details regarding health benefits and career growth within Our client will be discussed during the interview process for this Randburg -based position.