Volunteer Program Manager

Placements24; Rustenburg; On-site; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Leave benefits

Performance bonuses

Job summary

Placements24 is seeking an experienced Volunteer Program Manager for a prominent charity in Rustenburg, North West. The on-site role focuses on recruiting, training, and managing volunteers who support youth development and community services.

You will develop engagement strategies, place volunteers effectively, and provide ongoing supervision and recognition. A degree in a related field is preferred, with background checks required and strong knowledge of the Rustenburg community valued.

Qualifications

• Proven experience in volunteer management or similar role within the non-profit sector.
• Strong understanding of volunteer recruitment and retention strategies.
• Excellent interpersonal and communication skills, with the ability to motivate and inspire others.
• Exceptional organizational and time-management abilities.
• Experience in developing and delivering training programs.
• Proficiency in Microsoft Office Suite and volunteer management software.
• Ability to build rapport with diverse individuals.
• Background check required for the position.
• Knowledge of the Rustenburg, North West community is an advantage.
• Degree in related field preferred.

Responsibilities

• Oversee the end-to-end volunteer lifecycle: recruitment, onboarding, training, placement, and retention.
• Develop and implement effective volunteer recruitment strategies to attract diverse individuals.
• Design and deliver comprehensive training programs for new and existing volunteers.
• Match volunteer skills and interests with program needs.
• Provide ongoing support, guidance, and supervision to volunteers.
• Organize volunteer recognition events to foster appreciation and engagement.
• Maintain accurate volunteer records, including hours and assignments.
• Collaborate with program staff to identify volunteer needs and opportunities.
• Ensure compliance with organizational policies and volunteer management best practices.
• Act as primary contact for volunteer inquiries in the Rustenburg area.

Skills

Volunteer management

Recruitment strategies

Training program design

Interpersonal skills

Organizational skills

Education

Degree in Social Work / HR / Non-profit Management

Tools

Volunteer management software

Job description

About the Role Our client, a prominent charity organization focused on youth development in Rustenburg, North West , is looking for an experienced Volunteer Program Manager. This role is essential for recruiting, training, and managing the dedicated volunteers who are the backbone of our client's operations. The ideal candidate will be a highly organized and people-centric individual, adept at fostering a positive and productive volunteer experience. You will be responsible for developing volunteer engagement strategies, ensuring volunteers are effectively placed and supported, and championing their contributions. This is a critical, on-site role based in Rustenburg , allowing for direct engagement with both the volunteer team and the community we serve.

Key Responsibilities

• Oversee the end-to-end volunteer lifecycle: recruitment, onboarding, training, placement, and retention.
• Develop and implement effective volunteer recruitment strategies to attract diverse individuals.
• Design and deliver comprehensive training programs for new and existing volunteers.
• Match volunteer skills and interests with organizational needs and program requirements.
• Provide ongoing support, guidance, and supervision to volunteers.
• Organize volunteer recognition events and initiatives to foster appreciation and engagement.
• Maintain accurate volunteer records, including hours, assignments, and performance feedback.
• Collaborate with program staff to identify volunteer needs and opportunities.
• Ensure compliance with organizational policies and volunteer management best practices.
• Act as a primary point of contact for volunteer inquiries and concerns within the Rustenburg area.

Requirements

• Proven experience in volunteer management or a similar role within the non‑profit sector.
• Strong understanding of volunteer recruitment and retention strategies.
• Excellent interpersonal and communication skills, with the ability to motivate and inspire others.
• Exceptional organizational and time‑management abilities.
• Experience in developing and delivering training programs.
• Proficiency in Microsoft Office Suite and volunteer management software.
• Ability to build rapport and relationships with a diverse range of individuals.
• A background check will be required for this position.
• Knowledge of the Rustenburg, North West community is an advantage.
• A degree in a related field such as Social Work, Human Resources, or Non‑profit Management is preferred.

Benefits

• Competitive salary commensurate with experience.
• Opportunity to lead and grow a vital volunteer program for a respected charity.
• Direct impact on community service delivery in Rustenburg .
• Supportive team environment and professional development opportunities.
• Standard company benefits including leave and potential for performance bonuses.
• Gain valuable experience in non‑profit management and community engagement.
• Work closely with passionate individuals dedicated to making a difference.