Volunteer Coordinator & Engagement Lead

Placements24; Durban; Hybrid; ZAR 300,000 - 460,000; Full time

Benefits offered by this job

Flexible working arrangement

Professional development opportunities

Meaningful community work

Job summary

Placements24 is seeking a proactive Volunteer Coordinator & Engagement Lead in Durban, KwaZulu-Natal to recruit, train, manage and support a growing volunteer base. You will build relationships, foster engagement, and ensure volunteers have meaningful experiences that contribute to the nonprofit’s mission within the KwaZulu-Natal region.

The role emphasizes strong interpersonal skills, organizational abilities, and experience in volunteer management.

Qualifications

• Proven experience in volunteer coordination or management.
• Excellent communication, interpersonal, and motivational skills.
• Strong organizational abilities with meticulous attention to detail.
• Demonstrated ability to work effectively with diverse groups of people.
• Familiarity with volunteer management software or databases.
• Bachelor's degree or equivalent practical experience.
• Familiarity with the Durban community is an asset.

Responsibilities

• Develop and implement recruitment strategies for Durban volunteers.
• Screen and onboard volunteers based on skills and interests.
• Design and deliver orientation and training for volunteers.
• Provide ongoing support, supervision, and motivation to volunteers.
• Coordinate volunteer schedules and program/event assignments.
• Maintain volunteer records, hours served and training completion.
• Organize volunteer appreciation events and initiatives.
• Act as liaison between volunteers and the organization.
• Promote volunteer opportunities via social media, community events, and partnerships.
• Assist in developing policies and procedures related to volunteer management.

Skills

Volunteer management

Recruitment

Training

Communication

Organizational skills

Event planning

Interpersonal skills

Team collaboration

Education

Bachelor's degree or equivalent

Tools

Volunteer management software

Job description

About the Role Our client, a respected charity organization dedicated to improving community well-being, is searching for a proactive and empathetic Volunteer Coordinator & Engagement Lead to join their team in Durban, KwaZulu-Natal . This vital role is responsible for the recruitment, training, management, and ongoing support of the organization's valuable volunteer base. The ideal candidate will possess exceptional interpersonal skills, a knack for building relationships, and a deep understanding of volunteer management principles. You will be the primary point of contact for volunteers, ensuring they have a rewarding and meaningful experience while contributing to our client's mission. This position is crucial for the sustained success of our operations in Durban , requiring someone who can inspire dedication and foster a strong sense of community among volunteers. We are seeking an individual who is passionate about service, highly organized, and adept at motivating others to contribute their time and talents. Your efforts will directly impact the capacity of our client to deliver essential services throughout the KwaZulu-Natal region, making this a truly rewarding position for someone committed to social good.

Key Responsibilities

• Develop and implement effective strategies for volunteer recruitment across Durban and surrounding areas.
• Screen, interview, and onboard new volunteers, ensuring proper placement based on skills and interests.
• Design and deliver comprehensive orientation and training programs for all volunteers.
• Provide ongoing support, supervision, and motivation to volunteers, fostering a positive and engaging experience.
• Coordinate volunteer schedules and assignments for various programs and events.
• Maintain accurate volunteer records, including contact information, hours served, and training completion.
• Organize volunteer appreciation events and initiatives to recognize their contributions.
• Act as a liaison between volunteers and the organization, addressing concerns and facilitating communication.
• Promote volunteer opportunities through various channels, including social media, community events, and partnerships.
• Assist in developing policies and procedures related to volunteer management.

Requirements

• Proven experience in volunteer coordination, recruitment, or management.
• Excellent communication, interpersonal, and motivational skills.
• Strong organizational abilities with meticulous attention to detail.
• Demonstrated ability to work effectively with diverse groups of people.
• Proficiency in using volunteer management software or databases.
• Experience in event planning and coordination.
• A genuine passion for community service and supporting non-profit initiatives in KwaZulu-Natal .
• Ability to work independently and collaboratively within a team environment.
• Bachelor's degree in a related field or equivalent practical experience.
• Familiarity with the Durban community is an asset.

Benefits

• Competitive salary based on experience and qualifications.
• Opportunity to work with a dedicated team in a meaningful cause.
• Professional development opportunities to enhance your skills in volunteer management.
• A flexible working arrangement considering the remote nature of parts of the role.
• Be part of an organization that values its volunteers and the impact they make in Durban .
• Contribution to the vitality of the local community through dedicated volunteer engagement.