Senior Volunteer Coordinator

Placements24; Noord-Kaap; On-site; ZAR 240,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Opportunities for professional develop

Job summary

Placements24 in Kimberley is seeking a Senior Volunteer Coordinator to lead the recruitment, training, and ongoing support of volunteers who drive our community programs.

You will develop strategies, manage schedules, maintain records, and collaborate with program managers to measure impact and ensure a positive volunteer experience across diverse communities.

Qualifications

• Minimum of 3 years of experience in volunteer management, HR, or community outreach.
• Proven track record in recruiting, training, and managing volunteers.
• Excellent interpersonal, communication, and motivational skills.
• Strong organizational abilities with meticulous attention to detail.
• Proficiency in record-keeping and database management.
• Ability to work with diverse populations and build relationships.
• Experience in the non-profit sector is highly desirable.
• Bachelor's degree or equivalent in a relevant field.
• Genuine commitment to community service in Kimberley.

Responsibilities

• Develop and implement volunteer recruitment and retention strategies.
• Screen, interview, and onboard volunteers with orientation.
• Provide ongoing training, support, and supervision to volunteers.
• Manage volunteer schedules and coordinate activities.
• Organize volunteer appreciation events to foster a positive experience.
• Maintain accurate volunteer records including hours and contact info.
• Develop and manage volunteer handbooks, policies, and procedures.
• Serve as primary contact for volunteers and resolve inquiries.
• Collaborate with program managers to identify volunteer needs.
• Track and report on volunteer engagement metrics and program impact.

Skills

Interpersonal skills

Communication skills

Motivation

Organizational skills

Record-keeping

Database management

Volunteer management

People management

Education

Bachelor's degree or equivalent experience

Job description

About the Role

Our client, a long-standing charitable organization providing essential services in Kimberley , is seeking a highly organized and dedicated Senior Volunteer Coordinator. This pivotal role involves the recruitment, training, management, and retention of volunteers who are crucial to the successful delivery of our client's programs. The ideal candidate will possess exceptional interpersonal skills, a passion for community service, and the ability to inspire and motivate individuals from diverse backgrounds. You will be instrumental in ensuring our volunteer program is robust, effective, and meets the evolving needs of the organization and the community it serves in the Northern Cape .

Key Responsibilities

Develop and implement comprehensive strategies for volunteer recruitment and retention. Screen, interview, and onboard new volunteers, ensuring proper placement and orientation. Provide ongoing training, support, and supervision to volunteers. Manage volunteer schedules and coordinate their activities to align with program needs. Organize volunteer appreciation events and initiatives to foster a positive volunteer experience. Maintain accurate volunteer records, including hours, contributions, and contact information. Develop and manage volunteer handbooks, policies, and procedures. Act as the primary point of contact for volunteers, addressing inquiries and resolving issues promptly. Collaborate with program managers to identify volunteer needs and opportunities. Track and report on volunteer engagement metrics and program impact.

Requirements

Minimum of 3 years of experience in volunteer management, human resources, or community outreach. Demonstrated success in recruiting, training, and managing volunteers. Excellent interpersonal, communication, and motivational skills. Strong organizational abilities with meticulous attention to detail. Proficiency in record-keeping and database management. Ability to work effectively with diverse populations and build strong relationships. Knowledge of volunteer management best practices. Experience working within the non-profit sector is highly desirable. A Bachelor's degree or equivalent experience in a relevant field. A genuine commitment to community service and supporting the mission of our client in Kimberley .

Benefits

• Our client offers a competitive salary and a supportive work environment.
• This role provides the rewarding experience of directly impacting the community through volunteer engagement and contributes to the overall success of essential services in Kimberley .
• Opportunities for professional development within the non-profit sector are available.