About the Role
Our client, a respected non-profit organization dedicated to environmental conservation in the Durban area, is seeking a highly organized and energetic Volunteer Coordinator & Program Assistant. This role is crucial for mobilizing and supporting our valuable volunteer base, which is central to our conservation efforts. You will be the primary point of contact for volunteers, ensuring they have a positive and impactful experience. This position requires a proactive individual with excellent communication and interpersonal skills, a passion for environmental causes, and the ability to manage multiple tasks effectively. You will work closely with the program team to facilitate the smooth execution of our conservation projects and events in and around KwaZulu-Natal .
Key Responsibilities
- Recruit, screen, onboard, and train new volunteers for various conservation projects.
- Develop and maintain a volunteer database, tracking hours, contributions, and engagement.
- Schedule and coordinate volunteer activities, ensuring adequate staffing for all events and tasks.
- Serve as the main point of contact for volunteers, addressing inquiries and resolving issues promptly.
- Develop and implement volunteer recognition programs to foster engagement and retention.
- Assist program managers with the planning and execution of conservation events and fieldwork.
- Prepare materials and logistical support for volunteer activities and program events.
- Monitor volunteer performance and provide feedback to volunteers and program staff.
- Contribute to the development of volunteer management policies and procedures.
- Assist with administrative tasks, including correspondence, record-keeping, and basic reporting.
Requirements
- Previous experience in volunteer management, event coordination, or a related role, preferably within the non-profit sector.
- Excellent interpersonal and communication skills, with the ability to inspire and motivate others.
- Strong organizational and time-management skills, with meticulous attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Familiarity with volunteer management software is a plus.
- A genuine passion for environmental conservation and sustainability issues.
- Ability to work effectively both independently and as part of a collaborative team.
- Flexibility to work occasional evenings and weekends for events.
- Must be based in or willing to relocate to the Durban area.
- A Bachelor's degree or relevant certification is desirable.
Benefits
- Competitive salary based on experience and qualifications.
- Opportunity to work with a dedicated team committed to environmental protection in Durban .
- Gain valuable experience in non-profit program management and volunteer coordination.
- Be part of an organization making a tangible difference in conservation.
- Exposure to diverse conservation projects and fieldwork.
- Potential for professional growth and development within the organization.
- A rewarding role that directly contributes to positive environmental impact.