Volunteer Coordinator (Community Services)

Placements24; Mossel Bay; On-site; ZAR 201,000 - 268,000; Full time

Benefits offered by this job

Competitive salary

Supportive community-focused org

Professional development opportunities

Make an impact in Mossel Bay

Job summary

Placements24 in Mossel Bay is seeking a dedicated Volunteer Coordinator to recruit, train, schedule and manage volunteers across community programs, ensuring coverage and alignment with organizational goals. You will be the central point of contact for volunteers, provide ongoing support and recognition, maintain accurate records, and collaborate with program staff to identify needs and opportunities.

The ideal candidate has strong interpersonal and organizational skills, a passion for service

Qualifications

• Previous experience in volunteer coordination or community outreach preferred.
• Strong interpersonal and communication skills.
• Excellent organizational and time management abilities.
• Ability to maintain volunteer records and databases.
• Commitment to community service and vulnerable populations.

Responsibilities

• Develop and implement strategies for volunteer recruitment and retention.
• Screen, interview, and onboard volunteers.
• Conduct orientation and training sessions for volunteers.
• Schedule volunteers for programs and events with adequate coverage.
• Serve as primary contact for volunteers and address inquiries.
• Supervise and recognize volunteers.
• Maintain volunteer records including hours, training, and contact info.
• Organize volunteer appreciation events.
• Collaborate with staff to identify volunteer needs.
• Ensure compliance with policies for volunteers.

Skills

Interpersonal skills

Active listening

Organizational skills

Time management

Record-keeping

Database management

Volunteer management

Communication skills

Collaboration

Tools

MS Office Suite

Job description

About the Role

Our client, a dedicated community services organization focused on providing essential support to vulnerable individuals and families, is seeking an organized and empathetic Volunteer Coordinator. This role is based in Mossel Bay, Western Cape. You will be responsible for recruiting, training, scheduling, and managing volunteers to support various programs and initiatives. This position requires a person with excellent interpersonal skills, a passion for community engagement, and the ability to effectively coordinate diverse groups of individuals. You will be the central point of contact for volunteers, ensuring they feel valued, supported, and effectively utilized in contributing to the organization's mission. The ideal candidate understands the local community dynamics and possesses a strong commitment to service delivery. You will play a crucial role in expanding the capacity of our client's services through dedicated volunteer efforts.

Key Responsibilities

• Develop and implement strategies for volunteer recruitment and retention.
• Screen, interview, and onboard new volunteers.
• Conduct orientation and training sessions for volunteers.
• Schedule volunteers for various programs and events, ensuring adequate coverage.
• Serve as the primary point of contact for volunteers, addressing inquiries and concerns.
• Supervise and provide ongoing support and recognition to volunteers.
• Maintain accurate volunteer records, including hours, training, and contact information.
• Assist in organizing volunteer appreciation events.
• Collaborate with program staff to identify volunteer needs and opportunities.
• Ensure compliance with organizational policies and procedures related to volunteers.

Requirements

• Previous experience in volunteer coordination, human resources, or community outreach was preferred.
• Strong interpersonal, communication, and active listening skills.
• Excellent organizational and time management abilities.
• Proficiency in record-keeping and database management.
• Ability to motivate, train, and manage diverse groups of people.
• A genuine passion for community service and supporting vulnerable populations.
• Understanding of the local community in Mossel Bay and surrounding areas.
• Ability to work collaboratively with staff, volunteers, and external stakeholders.
• Basic computer literacy (MS Office Suite).
• A positive attitude and a commitment to fostering a welcoming environment for volunteers.

Benefits

• Competitive salary based on experience.
• Opportunity to work within a supportive community-focused organization.
• Directly contribute to impactful community support services in Mossel Bay.
• Professional development opportunities.
• Gain valuable experience in volunteer management and non-profit operations.