Volunteer Coordinator - Charity Organization

Placements24; Bloemfontein; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Hybrid work arrangement

Professional development opportunities

Impact Welkom community

Supportive work environment

Job summary

Placements24 is seeking a Volunteer Coordinator in Welkom, Free State, South Africa. The role focuses on recruiting, screening, training, and retaining volunteers across programs, with responsibility for scheduling, onboarding, and ongoing support.

The ideal candidate will have strong communication and interpersonal abilities, experience in volunteer management, and a passion for community service. A hybrid work arrangement is offered to support flexibility and impact.

Qualifications

• Proven experience in volunteer management, human resources, or community engagement.
• Excellent interpersonal, communication, and organizational skills.
• Ability to recruit, train, motivate, and manage volunteers.
• Experience with database management and record-keeping.
• Proficiency in Microsoft Office Suite.
• Strong problem-solving and discretion with sensitive situations.

Responsibilities

• Develop and implement strategies for volunteer recruitment, screening, and onboarding.
• Coordinate volunteer schedules and assignments across programs and events.
• Provide orientation, training, and ongoing support to volunteers.
• Maintain accurate volunteer records including hours, training, and contact information.
• Act as primary point of contact for volunteers and resolve inquiries.

Skills

Volunteer management

Interpersonal skills

Organizational skills

Communication skills

Discretion with sensitive situations

Education

Diploma/certificate in community development or social work

Tools

Microsoft Office Suite

Job description

About the Role

Our client, a dedicated charity organization focused on community support in **Welkom, Free State**, is seeking an enthusiastic and organized Volunteer Coordinator. This hybrid role involves managing and nurturing our valued volunteer base, ensuring effective deployment, and fostering a positive volunteer experience. You will be responsible for recruiting, screening, training, and retaining volunteers across various programs. The successful candidate will have excellent communication and interpersonal skills, a passion for working with people, and a strong understanding of the non-profit sector. This position is key to extending our client's reach and impact within **Welkom** and the wider **Free State** region by effectively leveraging the power of volunteerism.

Key Responsibilities

• Develop and implement strategies for volunteer recruitment, screening, and onboarding.
• Coordinate volunteer schedules and assignments across different programs and events.
• Provide orientation, training, and ongoing support to all volunteers.
• Maintain accurate volunteer records, including hours, training, and contact information.
• Act as the primary point of contact for volunteers, addressing inquiries and resolving issues.
• Organize volunteer recognition events and initiatives to foster appreciation and retention.
• Collaborate with program staff to identify volunteer needs and match volunteers to appropriate roles.
• Promote volunteer opportunities within the **Welkom** community and online platforms.
• Assist in developing volunteer management policies and procedures.
• Track and report on volunteer engagement metrics and impact.

Requirements

• Proven experience in volunteer management, human resources, community engagement, or a related field.
• Excellent interpersonal, communication, and organizational skills.
• Ability to recruit, train, motivate, and manage volunteers effectively.
• Experience with database management and record-keeping.
• Proficiency in Microsoft Office Suite.
• Strong problem-solving skills and the ability to handle sensitive situations with discretion.
• A passion for community service and supporting the mission of our client.
• Ability to work both independently and collaboratively in a hybrid work environment.
• Relevant diploma or certificate in community development, social work, or a related field is advantageous.
• Familiarity with the **Free State** community landscape is a plus.

Benefits

• Competitive salary based on experience.
• Hybrid work arrangement offering flexibility.
• Opportunity to significantly impact the **Welkom** community through volunteer engagement.
• Supportive and rewarding work environment.
• Professional development opportunities.