Volunteer Coordinator and Engagement Lead

Placements24; LegKraal Gate; Hybride; ZAR 180 000 - 300 000; Plein temps

Avantages offerts par ce poste

Flexible hybrid work

Professional development opportunities

Impactful non-profit experience

Résumé du poste

Placements24 is seeking a Volunteer Coordinator and Engagement Lead for their Mahikeng, North West operations. You will recruit, onboard, train and supervise a growing base of volunteers to support program needs.

The role focuses on engaging volunteers, enhancing retention, and aligning efforts with organizational goals while working in a hybrid environment that combines remote administration with on-site coordination.

Qualifications

• Bachelor's degree in HR, Social Work, Communications or related field, or equivalent experience.
• Minimum 2 years of volunteer management, recruitment, or coordination.
• Strong communication and interpersonal skills with diverse communities.
• Excellent organization and record-keeping abilities.

Responsabilités

• Develop and implement volunteer recruitment strategies.
• Screen, interview, and onboard volunteers.
• Provide training, support, and supervision to volunteers.
• Develop and manage volunteer schedules and coverage for programs.
• Foster a positive and supportive environment for volunteers.
• Maintain accurate volunteer records including hours and training.
• Collaborate with program staff to match volunteers to roles.
• Organize volunteer appreciation events and initiatives.
• Assist in developing and refining volunteer policies and procedures.
• Promote the organization's mission and programs to attract volunteers.

Connaissances

Volunteer management

Recruitment

Onboarding

Communication

Organizational skills

Team collaboration

Formation

Bachelor's degree or equivalent in HR / Social Work / Communications

Outils

MS Office

Volunteer database software

Description du poste

About the Role

Our client, a non-profit organization focused on providing essential services and support to disadvantaged individuals, is seeking an enthusiastic Volunteer Coordinator and Engagement Lead for their **Mahikeng, North West** operations. This role is integral to recruiting, training, managing, and retaining a dedicated base of volunteers who are crucial to the organization's mission. The successful candidate will develop strategies to enhance volunteer engagement, ensure a positive volunteer experience, and align volunteer efforts with program needs. This position requires a hybrid approach, combining remote administrative tasks with essential on-site coordination and volunteer interaction in **Mahikeng**.

Key Responsibilities

• Develop and implement effective volunteer recruitment strategies to attract diverse candidates.
• Screen, interview, and onboard new volunteers, ensuring they are well-prepared for their roles.
• Provide ongoing training, support, and supervision to volunteers.
• Develop and manage volunteer schedules, ensuring adequate coverage for all programs and events.
• Foster a positive and supportive environment for volunteers, recognizing their contributions.
• Maintain accurate volunteer records, including hours, training, and contact information.
• Collaborate with program staff to identify volunteer needs and match volunteers to appropriate roles.
• Organize volunteer appreciation events and initiatives.
• Assist in developing and refining volunteer policies and procedures.
• Promote the organization's mission and programs within the community to attract potential volunteers.

Requirements

• Bachelor's degree in Human Resources, Social Work, Communications, or a related field is preferred, or equivalent relevant experience.
• Minimum of 2 years of experience in volunteer management, recruitment, or coordination.
• Strong interpersonal and communication skills, with the ability to engage and motivate individuals from diverse backgrounds.
• Excellent organizational and time management skills, with attention to detail.
• Proficiency in record-keeping and database management.
• Experience in conflict resolution and problem-solving is beneficial.
• Ability to work both independently and collaboratively within a team.
• Familiarity with the **Mahikeng** community and its resources is an asset.
• Passion for community service and supporting non-profit missions.
• A positive and proactive attitude towards engaging with volunteers.

Benefits

• Competitive salary commensurate with experience.
• Flexible hybrid work arrangement.
• Opportunity to play a key role in a vital non-profit organization.
• Professional development opportunities related to volunteer management."isExpired":false}