Virtual Social Services Advocate

Placements24; Upington; Híbrido; ZAR 150 000 - 230 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and benefits

Fully remote position offering strong,

Access to cutting-edge virtual support

Professional development opportunities

Meaningful role contributing to social

Resumo da oferta

Placements24 seeks a compassionate Remote Social Support Navigator to assist individuals and families virtually, guiding them through social service systems and helping access benefits from anywhere. This remote role serves the Northern Cape and beyond, acting as a key contact for information, advocacy, and emotional support.

You will conduct remote needs assessments, coordinate referrals, and maintain confidential records while using secure online platforms.

Qualificações

• A degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 2 years of experience in social work, case management, or community support.
• Proven ability to provide support and navigate services remotely or via telephone.
• Excellent communication, active listening, and problem-solving skills.
• Proficiency with virtual communication tools (e.g., Zoom, Teams) and electronic record-keeping systems.
• Strong organizational skills and the ability to manage a caseload effectively from a remote location.

Responsabilidades

• Provide virtual guidance and support to clients seeking social services, healthcare, and community resources.
• Assist clients in completing applications for benefits, housing, and other essential programs via digital platforms.
• Conduct remote needs assessments to understand client challenges and develop personalized support strategies.
• Facilitate connections between clients and appropriate service providers, ensuring seamless referrals.
• Offer information and education on available resources, rights, and entitlements.
• Maintain detailed, confidential client records using secure online systems and adhere to data privacy regulations.

Conhecimentos

Communication

Active listening

Problem solving

Remote support

Organization

Virtual tools

Formação académica

Bachelor's degree in Social Work, Psychology, Sociology, or related field

Ferramentas

Zoom

Teams

Descrição da oferta de emprego

Placements24 seeks a compassionate Remote Social Support Navigator to assist individuals and families virtually, guiding them through social service systems and helping access benefits from anywhere. This remote role serves the Northern Cape and beyond, acting as a key contact for information, advocacy, and emotional support.

You will conduct remote needs assessments, coordinate referrals, and maintain confidential records while using secure online platforms.