Universal Advisor Lead: Branch Admin & Digital Banking

RMB; Midrand; On-site; ZAR 556,000 - 666,000; Full time

Benefits offered by this job

Professional development

Supportive team environment

Job summary

FNB Points of Presence: Universal Lead in Midrand seeks an administrator with risk focus to ensure smooth branch operations and support customers adopting electronic banking. You will handle daily admin, cash processes, and stakeholder coordination.

Ideal candidates will have 1–3 years in branch administration, strong communication, and a drive for compliant, high-quality outputs within a dynamic team. This role sits in a performance-driven, equity-conscious environment.

Qualifications

• Minimum 1–3 years of branch administration experience.
• Understanding of branch operations, risk processes and governance.
• Experience promoting digital banking adoption.

Responsibilities

• Complete daily branch administration to minimise risk.
• Manage branch cash holdings, teller and ATM cash processes.
• Educate customers on digital banking adoption.
• Maintain strong relationships with stakeholders.

Skills

Customer focus

Organised

Attention to detail

Communication skills

Interpersonal skills

Problem solving

Education

Grade 12 / NQF4

NQF5 Certificate

Job description

FNB Points of Presence: Universal Lead in Midrand seeks an administrator with risk focus to ensure smooth branch operations and support customers adopting electronic banking. You will handle daily admin, cash processes, and stakeholder coordination.

Ideal candidates will have 1–3 years in branch administration, strong communication, and a drive for compliant, high-quality outputs within a dynamic team. This role sits in a performance-driven, equity-conscious environment.