Training Manager

Sasso Consulting (Pty) Ltd; Cape Town; Sur place; ZAR 201 000 - 312 000; Plein temps

Résumé du poste

We are seeking an experienced Training Manager to develop, implement and manage training programmes that improve employee performance, productivity and service delivery. The successful candidate will oversee onboarding, skills development, performance coaching and continuous training initiatives.

The role requires a Matric certificate with a relevant qualification; minimum 3 years in employee training/L&D, strong presentation and coaching skills, and proficiency in PowerPoint and Excel.

Qualifications

• Matric is required; higher qualification is advantageous.
• Experience designing and facilitating training programmes is essential.
• 3+ years in employee training or L&D.
• Training reporting and administration knowledge.
• Sales or call center experience is advantageous.
• Strong presentation and coaching skills.
• Proficiency in Microsoft Office (PowerPoint, Excel).

Responsabilités

• Develop and implement structured employee training programmes.
• Conduct induction and onboarding training for new employees.
• Deliver sales, customer service, product knowledge and operational training.
• Identify skills gaps through performance assessments.
• Develop training materials, manuals, presentations and assessments.
• Monitor training effectiveness and performance improvements.
• Provide coaching and refresher training to underperforming employees.
• Maintain accurate training records and attendance registers.
• Coordinate training schedules with operational managers.

Connaissances

Presentation skills

Facilitation

Coaching

Training needs assessment

Training coordination

Reports & analytics

Formation

Matric certificate

Qualification in Training / HR / Education

Outils

PowerPoint

Excel

Description du poste

Training Manager

Location: Cape Town, Western Cape
Salary: R18,000 – R28,000 per month
Employment Type: Permanent, Full-Time
Positions Available: 1

Job Overview

We are seeking an experienced Training Manager to develop, implement and manage training programmes that improve employee performance, productivity and service delivery.

The successful candidate will oversee employee onboarding, skills development, performance coaching and continuous training initiatives.

Key Responsibilities

• Develop and implement structured employee training programmes.
• Conduct induction and onboarding training for new employees.
• Deliver sales, customer service, product knowledge and operational training.
• Identify skills gaps through performance assessments and management feedback.
• Develop training materials, manuals, presentations and assessments.
• Monitor training effectiveness and employee performance improvements.
• Provide coaching and refresher training to underperforming employees.
• Maintain accurate training records and attendance registers.
• Coordinate training schedules with operational managers.
• Ensure training programmes support company objectives and compliance requirements.

Minimum Requirements

• Matric certificate.
• Relevant qualification in Training, Human Resources, Education or a related field advantageous.
• Minimum 3 years' experience in employee training or learning and development.
• Experience designing and facilitating training programmes.
• Strong presentation, facilitation and coaching skills.
• Experience in a sales, customer service or call centre environment advantageous.
• Good knowledge of training administration and reporting.
• Proficiency in Microsoft Office, particularly PowerPoint and Excel.

Package and Remuneration

R18,000 – R28,000 per month, depending on qualifications and experience.

Ideal Candidate

An organised and engaging trainer who can develop employees, improve productivity and establish a culture of continuous learning.