Trainee Manager

Keystone Apparel Company (Pty) Ltd; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Keystone Apparel Company (Pty) Ltd is seeking a Trainee Manager to support store management in achieving sales goals and customer service targets. You will coach staff, ensure compliance with company procedures, and help drive profitability while maintaining brand standards.

The role emphasizes leadership, scheduling, and an on-site presence to open and close the store and drive a high performing team toward common objectives.

Responsibilities

• Support store management to meet sales and customer service targets.
• Create and lead a high performance team to drive sales and profitability and ensure customer satisfaction.
• Identify ways to drive sales generation and take action to achieve goals.
• Ensure store presentation standards are maintained and aligned with brand guidelines.
• Open/close the store effectively and manage staff scheduling.
• Attend regularly and commit to full-time role.

Job description

• The Trainee Manager supports the store management and staff in meeting sales goals, customer service targets and operating objectives through execution, coaching and accountability.
• Create and lead a high performance team that drives sales. Provide strong leadership to the team to execute sales generation, operational and human resources functions in the store to ensure customer satisfaction, maximum productivity and profitability, and compliance with company procedures.
• Assists in managing the store and its employees to ensure all store sales goals are met or exceeded.
• Identify ways to drive sales generation and ensure action is taken to achieve goals.
• Support, model, and enhance the seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
• Ensure store presentation standards are achieved and maintained.
• Communicate merchandise sell-through and market trend information to HQ.
• Handle store level human resources, operational and loss prevention issues with HQ.
• Ensure proper scheduling of staff.
• Open/ and or close the store in an effective manner.
• Regular attendance and full time commitment are essential functions of the job.
• Perform additional managerial duties as necessary.