Trainee Manager

Keystone Apparel Company (Pty) Ltd; Polokwane; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Keystone Apparel Company (Pty) Ltd in Polokwane invites applications for a Trainee Manager who will support the store management and staff in meeting sales goals, customer service targets and operating objectives through coaching and accountability.

You will create and lead a high-performance team to drive sales, ensure excellent customer service, manage scheduling, HR issues with HQ, and maintain store presentation standards.

Qualifications

• Ability to lead a high-performance team to achieve sales and customer service targets.
• Experience in store operations, scheduling and HR related tasks.
• Strong coaching, accountability and communication skills.

Responsibilities

• The Trainee Manager supports the store management and staff in meeting sales goals, customer service targets and operating objectives through execution, coaching and accountability.
• Create and lead a high performance team that drives sales. Provide strong leadership to the team to execute sales generation, operational and human resources functions in the store to ensure customer satisfaction, maximum productivity and profitability, and compliance with company procedures.
• Assists in managing the store and its employees to ensure all store sales goals are met or exceeded.
• Identify ways to drive sales generation and ensure action is taken to achieve goals.
• Support, model, and enhance the seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
• Ensure store presentation standards are achieved and maintained.
• Communicate merchandise sell-through and market trend information to HQ.
• Handle store level human resources, operational and loss prevention issues with HQ.
• Ensure proper scheduling of staff.
• Open/ and or close the store in an effective manner.
• Regular attendance and full time commitment are essential functions of the job.
• Perform additional managerial duties as necessary.

Skills

Sales leadership

Team leadership

Customer service

Operations management

HR coordination

Staff scheduling

Loss prevention

Job description

• The Trainee Manager supports the store management and staff in meeting sales goals, customer service targets and operating objectives through execution, coaching and accountability.
• Create and lead a high performance team that drives sales. Provide strong leadership to the team to execute sales generation, operational and human resources functions in the store to ensure customer satisfaction, maximum productivity and profitability, and compliance with company procedures.
• Assists in managing the store and its employees to ensure all store sales goals are met or exceeded.
• Identify ways to drive sales generation and ensure action is taken to achieve goals.
• Support, model, and enhance the seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
• Ensure store presentation standards are achieved and maintained.
• Communicate merchandise sell-through and market trend information to HQ.
• Handle store level human resources, operational and loss prevention issues with HQ.
• Ensure proper scheduling of staff.
• Open/ and or close the store in an effective manner.
• Regular attendance and full time commitment are essential functions of the job.
• Perform additional managerial duties as necessary.