Tenancy Manager

Remote Recruitment; Cape Town; À distance; ZAR 279 000 - 335 000; Plein temps

Avantages offerts par ce poste

Remote work from South Africa

Comprehensive onboarding

Training program

Résumé du poste

Remote Recruitment is seeking a Tenancy Manager to oversee a portfolio of approximately 200 residential properties, operating remotely from South Africa. You will manage the full tenancy lifecycle, from move-in to check-out, while delivering exceptional service to landlords and tenants.

The role requires proactive communication, strong organizational skills, and the ability to handle arrears, documentation, and safety compliance. Join a dynamic, fully remote team based in SA.

Qualifications

• Direct experience managing a dedicated residential property portfolio end-to-end.
• Energetic, personable, and articulate communication style.
• Strong organizational skills with the ability to multitask effectively.
• Proven ability to manage client relationships and handle difficult conversations remotely.
• High self-motivation and accountability while working remotely.

Responsabilités

• Manage a portfolio of approximately 200 residential properties from move-in through to check-out.
• Serve as the primary point of contact for landlord and tenant queries, building relationships.
• Oversee property maintenance issues, coordinating repairs from report to resolution.
• Monitor rent accounts, handle arrears management, and maintain tenancy records.
• Ensure all property documentation, legal requirements, and safety standards are up to date.
• Keep central systems updated with notes, reporting, and tenancy paperwork.

Connaissances

Client relations

Multitasking

Organizational skills

Communication

Self-motivation

Accountability

Outils

MRI

Fixflo

Description du poste

Tenancy Manager

Salary: R25 000 - R30 000 per month

Our client is a well-established property management firm seeking an energetic and organized Tenancy Manager to join their team remotely from South Africa. This role is responsible for taking full ownership of a portfolio of around 200 properties, managing the end-to-end tenancy lifecycle while delivering exceptional service to landlords and tenants.

What you will do:

• Manage a portfolio of approximately 200 residential properties from move-in through to check-out.
• Serve as the primary point of contact for landlord and tenant queries, building strong, personable relationships.
• Oversee property maintenance issues, coordinating repairs efficiently from initial report to resolution.
• Monitor rent accounts, handle arrears management, and maintain compliant tenancy records.
• Ensure all property documentation, legal requirements, and safety standards remain up to date.
• Keep central systems updated with accurate notes, reporting, and tenancy paperwork.

What we are looking for:

• Direct experience managing a dedicated residential property portfolio end-to-end.
• An energetic, personable, and articulate communication style.
• Strong organizational skills with the ability to multitask effectively.
• Proven ability to manage client relationships and handle difficult conversations with confidence.
• High self-motivation and accountability while working remotely.

Nice to have:

• Experience using MRI property software.
• Familiarity with Fixflo for maintenance handling.
• Knowledge of UK residential lettings processes and compliance.

What is on offer:

• Salary of R25 000 - R30 000 per month.
• Full-time hours.
• 100% remote working position based in South Africa.
• Comprehensive onboarding, process sheets, and training.