Telecoms NOC Engineer

Placements24; Benoni; Hybrid; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Shift allowances

Medical + retirement benefits

Training on monitoring tech

Job summary

Placements24 in Benoni is seeking a vigilant Telecoms NOC Engineer to monitor the health and performance of a large telecommunications network, responding to incidents in real time and coordinating with cross‑functional teams.

The role is hybrid, with essential shifts at the NOC facility and periods of remote work; the ideal candidate has at least 4 years in a NOC, strong TCP/IP, BGP and OSPF knowledge, and experience with SolarWinds, Nagios or Zabbix.

Qualifications

• Diploma or degree in Telecommunications, IT, or related field.
• Minimum of 4 years of experience in a Network Operations Center (NOC) environment.
• Strong understanding of networking concepts, protocols (TCP/IP, BGP, OSPF), and hardware.
• Experience with network monitoring tools (e.g., SolarWinds, Nagios, Zabbix).
• Excellent problem-solving skills and the ability to work under pressure.
• Shift work flexibility is required, including potential nights and weekends.

Responsibilities

• Monitor network performance and availability using advanced NMS tools.
• Detect, diagnose, and respond to network alarms and incidents promptly.
• Perform initial troubleshooting and escalation of network issues to appropriate teams.
• Document all network events, actions taken, and resolutions in the ticketing system.
• Collaborate effectively with field technicians, service delivery, and engineering teams.
• Contribute to process improvements within the Network Operations Center environment.

Skills

NOC monitoring

Network troubleshooting

TCP/IP

BGP

OSPF

SolarWinds

Nagios

Zabbix

Documentation

Shift work

Education

Diploma or degree in Telecommunications or IT

Tools

SolarWinds

Nagios

Zabbix

Job description

About the Role

Our client is seeking a vigilant and proactive Telecoms NOC Engineer to join their Network Operations Center team in Benoni. This role is crucial for monitoring the health and performance of our extensive telecommunications network, ensuring uninterrupted service delivery to our customers. You will be responsible for identifying, analyzing, and resolving network incidents in real-time, coordinating with various technical teams to restore services efficiently. This hybrid position combines essential shifts within the NOC facility with periods of remote work, offering a balanced approach to network oversight.

Key Responsibilities

• Monitor network performance and availability using advanced NMS tools.
• Detect, diagnose, and respond to network alarms and incidents promptly.
• Perform initial troubleshooting and escalation of network issues to appropriate teams.
• Document all network events, actions taken, and resolutions in the ticketing system.
• Collaborate effectively with field technicians, service delivery, and engineering teams.
• Contribute to process improvements within the Network Operations Center environment.

Requirements

• Diploma or degree in Telecommunications, IT, or a related technical field.
• Minimum of 4 years of experience in a Network Operations Center (NOC) environment.
• Strong understanding of networking concepts, protocols (TCP/IP, BGP, OSPF), and hardware.
• Experience with network monitoring tools (e.g., SolarWinds, Nagios, Zabbix).
• Excellent problem-solving skills and the ability to work under pressure.
• Shift work flexibility is required, including potential nights and weekends.

Benefits

• Competitive annual salary and shift allowances.
• Comprehensive medical and retirement benefits.
• Structured training on new monitoring technologies and network elements.
• Opportunity to work with cutting-edge network infrastructure.