Telecoms Network Operations Center (NOC) Engineer

Placements24; Benoni; On-site; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Shift allowances

Job summary

Placements24 is seeking a vigilant Telecoms Network Operations Center (NOC) Engineer to join our client’s Benoni, Gauteng hub. The role focuses on 24/7 monitoring, management, and troubleshooting of a large telecoms network to ensure stability and quick resolution of disruptions.

You’ll work with advanced monitoring tools and coordinate with field teams to maintain service reliability. Ideal candidates hold a relevant degree and at least 3 years in a NOC, with strong TCP/IP, routing, switching,

Qualifications

• A National Diploma or Bachelor's degree in Telecommunications, Electrical Engineering, Computer Science, or a related field.
• Minimum 3 years in a NOC environment within telecommunications.
• Solid understanding of TCP/IP, routing, switching, and firewalls.
• Experience with network monitoring tools such as SNMP, Nagios, SolarWinds.

Responsibilities

• Monitor network performance and availability using NOC tools.
• Respond to alerts and diagnose issues promptly.
• Initial troubleshooting and escalation of complex problems.
• Maintain incident logs and prepare network status reports.
• Implement approved changes/configurations.
• Collaborate with field technicians and assurance teams.
• Adhere to SLAs and operational procedures.
• Participate in shift rotations for 24/7 surveillance.

Skills

NOC operations

Network troubleshooting

Analytical skills

Communication

Shift work

Education

Telecommunications/Electrical/CS degree

Tools

SNMP

Nagios

SolarWinds

Job description

About the Role

Our client, a key player in the telecommunications sector, is seeking a vigilant and technically proficient Telecoms Network Operations Center (NOC) Engineer to join their operational hub in Benoni, Gauteng . This crucial role involves the 24/7 monitoring, management, and troubleshooting of our client's extensive network infrastructure. The successful candidate will be responsible for ensuring network stability, identifying and resolving service disruptions promptly, and maintaining optimal network performance. You will work with sophisticated monitoring tools and collaborate with field teams to address technical challenges. This is an excellent opportunity for an individual with a strong understanding of network operations and a passion for maintaining critical communication services in the vibrant Gauteng region. Become a vital part of keeping South Africa connected.

Key Responsibilities

• Monitor network performance and availability using state-of-the-art NOC tools and systems.
• Respond to network alerts and alarms, diagnosing and resolving issues in a timely manner.
• Perform initial troubleshooting and escalation of complex network problems to relevant engineering teams.
• Maintain detailed incident logs and prepare regular reports on network status and performance.
• Implement approved network changes and configurations as directed.
• Collaborate effectively with field technicians, service assurance teams, and other stakeholders.
• Ensure adherence to established operational procedures and service level agreements (SLAs).
• Participate in shift rotations to provide continuous network surveillance.

Requirements

• A National Diploma or Bachelor's degree in Telecommunications, Electrical Engineering, Computer Science, or a related field.
• A minimum of 3 years of experience working in a Network Operations Center (NOC) environment within the telecommunications industry.
• Solid understanding of networking concepts, including TCP/IP, routing, switching, and firewalls.
• Experience with network monitoring tools (e.g., SNMP, Nagios, SolarWinds).
• Familiarity with different telecommunications technologies (e.g., fibre optics, wireless, MPLS).
• Strong analytical and problem-solving skills with the ability to work under pressure.
• Excellent communication and interpersonal skills.
• Ability to work flexible shifts, including nights and weekends.
• Experience in the Benoni, Gauteng area is an advantage.

Benefits

Our client offers a competitive salary, shift allowances, and a comprehensive benefits package including medical aid and a retirement fund. Opportunities for professional growth and advancement within the NOC and broader company are available. You will work in a dynamic environment with a supportive team, contributing to the reliability of essential communication services. This role provides stability and the chance to develop valuable skills in network operations within the thriving Gauteng economic hub.