Telecommunications Field Technician

Placements24; Kempton Park; On-site; ZAR 210,000 - 270,000; Full time

Benefits offered by this job

Performance-based bonus

Medical and dental coverage

Provident fund

Extensive training on new technologies

Company vehicle, fuel card & mobile

Work-life balance support

Job summary

Placements24 is seeking a Telecommunications Field Technician to join our client’s Gauteng team in Tembisa. You will install, test, and commission telecom equipment, diagnose faults, and perform routine maintenance while delivering quality service in the field.

You will handle documentation, operate diagnostic tools, and collaborate with the network operations center. A high school diploma with telecom certification is preferred, plus a valid driver’s license and ability to work independently.

Qualifications

• High school diploma or equivalent is required.
• Technical certification in telecommunications or electronics is preferred.
• Experience as a field technician in telecom is necessary.
• Ability to read technical diagrams and use diagnostic tools.

Responsibilities

• Install, test, and commission telecom equipment including fiber optic cables, routers, and modems.
• Perform routine maintenance and preventative checks on network infrastructure.
• Diagnose and resolve faults reported by customers or monitoring systems.
• Respond to emergency service calls to repair network outages or equipment failures.
• Ensure installations and repairs comply with company standards and safety regulations.
• Maintain accurate records of service calls, installations, and repairs performed.
• Provide basic technical support and educate customers on service usage.
• Collaborate with the network operations center to escalate complex issues.
• Manage and maintain a company vehicle, tools, and equipment.

Skills

Technical aptitude

Problem solving

Customer service

Communication

Education

High school diploma or equivalent

Technical certification in telecommunications or electronics

Tools

Testing equipment

Job description

About the Role

Our client, a prominent player in the telecommunications sector, is seeking a dedicated and hands-on Telecommunications Field Technician to join their operations based in Tembisa, Gauteng . This role is crucial for ensuring the seamless installation, maintenance, and repair of telecommunications equipment and infrastructure for our diverse client base. The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and a commitment to delivering high-quality service in the field. You will be responsible for interacting directly with customers, diagnosing issues, and implementing effective solutions to maintain network integrity and performance. This position offers a fantastic opportunity to work within a growing industry and contribute directly to customer satisfaction.

Key Responsibilities

• Install, test, and commission telecommunications equipment, including fiber optic cables, routers, and modems.
• Perform routine maintenance and preventative checks on network infrastructure.
• Diagnose and resolve faults reported by customers or monitoring systems.
• Respond to emergency service calls to repair network outages or equipment failures.
• Ensure all installations and repairs comply with company standards and safety regulations.
• Maintain accurate records of service calls, installations, and repairs performed.
• Provide basic technical support and customer education on service usage.
• Collaborate with the network operations center to elevate complex issues.
• Manage and maintain a company vehicle, tools, and equipment.

Requirements

High school diploma or equivalent; technical certification in telecommunications or electronics is preferred. Proven experience as a field technician or in a similar technical role within the telecom industry. Solid understanding of telecommunications principles, including copper and fiber optic technologies. Proficiency in using diagnostic tools and testing equipment. Ability to read and interpret technical diagrams and manuals. Strong mechanical aptitude and manual dexterity. Excellent customer service and communication skills. Valid driver's license with a clean driving record. Ability to work independently and manage time effectively in the Tembisa, Gauteng area.

Benefits

• Our client provides a competitive remuneration package, including a performance-based bonus structure.
• Comprehensive medical and dental coverage is offered, along with a provident fund.
• You will receive extensive training on new technologies and equipment, along with opportunities for career advancement within the company.
• A company vehicle, fuel card, and mobile phone are provided for business use.
• Our client values their employees' well-being and supports a healthy work-life balance, ensuring you can effectively serve the Tembisa, Gauteng community.