Telecom Field Technician

Placements24; Kempton Park; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Company vehicle for business use

Tools and equipment provided

On-the-job training and professional开发

Opportunities for advancement

Job summary

Placements24 is seeking a hands-on Telecom Field Technician to install, repair, and upgrade telecom equipment across the Tembisa and Gauteng region. The role involves on-site work at customer premises and network sites, with significant travel within the service area.

The ideal candidate will have a high school diploma, relevant technical certification, and proven field experience with copper and fiber optic cabling, plus strong customer service and problem-solving skills.

Qualifications

• High school diploma or equivalent; technical certification in telecommunications or electronics preferred.
• Proven experience as a Telecom Field Technician or in a similar role.
• Solid understanding of telecommunications systems, including copper and fiber optic cabling.
• Proficiency in using diagnostic tools and testing equipment.
• Experience with installation and troubleshooting of residential and business telecommunications services.

Responsibilities

• Install, configure, and maintain telecommunications equipment, including routers, modems, switches, and fiber optic cables.
• Perform diagnostic tests and troubleshooting to identify and resolve network and equipment issues.
• Respond promptly to service calls and maintenance requests to minimize downtime.
• Conduct site surveys to assess installation requirements and potential challenges.
• Ensure all installations and repairs meet company standards and industry best practices.
• Maintain accurate records of work performed, including equipment inventory and service reports.
• Adhere to safety protocols and procedures while working on-site.
• Provide basic technical support and guidance to customers regarding their telecommunications services.
• Collaborate with the network operations center (NOC) team to elevate and resolve complex issues.

Skills

Customer service

Communication skills

Mechanical aptitude

Time management

Problem solving

Education

High school diploma

Technical certification in telecommunications/electronics

Tools

Diagnostic tools

Testing equipment

Fiber optic testing equipment

Job description

About the Role

Our client, a rapidly growing telecommunications company operating in Tembisa, Gauteng, is actively seeking a dedicated and skilled Telecom Field Technician. This role is crucial for ensuring the seamless operation and maintenance of our client's extensive network infrastructure across the Tembisa area. You will be directly involved in installations, repairs, and upgrades of telecommunications equipment at customer premises and at various network sites. The ideal candidate is hands‑on, detail‑oriented, and committed to providing exceptional service in the fast‑paced Gauteng, ZA telecommunications landscape. This is a field‑based position requiring significant travel within the designated service area.

Key Responsibilities

• Install, configure, and maintain telecommunications equipment, including routers, modems, switches, and fiber optic cables.
• Perform diagnostic tests and troubleshooting to identify and resolve network and equipment issues.
• Respond promptly to service calls and maintenance requests to minimize downtime.
• Conduct site surveys to assess installation requirements and potential challenges.
• Ensure all installations and repairs meet company standards and industry best practices.
• Maintain accurate records of work performed, including equipment inventory and service reports.
• Adhere to safety protocols and procedures while working on‑site.
• Provide basic technical support and guidance to customers regarding their telecommunications services.
• Collaborate with the network operations center (NOC) team to elevate and resolve complex issues.

Requirements

• High school diploma or equivalent; technical certification in telecommunications or electronics is preferred.
• Proven experience as a Telecom Field Technician or in a similar role.
• Solid understanding of telecommunications systems, including copper and fiber optic cabling.
• Proficiency in using diagnostic tools and testing equipment.
• Experience with installation and troubleshooting of residential and business telecommunications services.
• Strong mechanical aptitude and ability to work with hand and power tools.
• Excellent customer service and communication skills.
• Ability to work independently and manage time effectively in the Tembisa region.
• Must possess a valid driver's license and a clean driving record.
• Willingness to work flexible hours, including occasional evenings and weekends, as needed for Gauteng operations.

Benefits

• This role comes with a competitive remuneration package, including performance‑based bonuses.
• Our client provides field‑specific tools and equipment, a company vehicle for business use, and opportunities for advancement within the organization.
• Extensive on‑the‑job training and professional development are offered.
• Join a growing team committed to delivering reliable connectivity across Tembisa, ZA.