About the Role
Our client is looking for a skilled and reliable Telecommunications Field Technician to join their operational team based in Paarl, Western Cape. This role involves hands‑on installation, maintenance, and repair of telecommunications equipment and infrastructure at customer sites and various network locations. You will be the face of our client on the ground, ensuring high‑quality service delivery and customer satisfaction. The ideal candidate will have a strong technical aptitude, excellent problem‑solving skills, and the ability to work independently in the field. This is a fantastic opportunity to contribute directly to the seamless operation of telecommunications services within the beautiful Western Cape region and be a vital part of our client's field operations.
Key Responsibilities
- Install, configure, test, and maintain telecommunications equipment, including routers, switches, modems, and customer premises equipment (CPE).
- Perform routine maintenance and diagnostics on network infrastructure.
- Troubleshoot and repair faults in telecommunications lines and equipment.
- Respond to service calls and resolve customer issues promptly and efficiently.
- Ensure all installations and repairs meet quality standards and company specifications.
- Maintain accurate records of work performed, including service reports and inventory.
- Adhere to all safety regulations and company procedures while on site.
- Manage assigned work orders and optimize daily routes.
- Provide basic technical support and guidance to customers.
- Collaborate with the central technical support team for complex issues.
Requirements
- Technical qualification or certification in Telecommunications, Electronics, or a related field.
- Minimum of 3 years of experience as a Telecommunications Technician or similar role.
- Strong understanding of telecommunications networks, including copper and fiber optic cabling.
- Proficiency in using testing equipment such as multimeters, oscilloscopes, and cable testers.
- Experience with installation and troubleshooting of various telecom equipment.
- Excellent mechanical and electrical aptitude.
- Ability to work independently and manage time effectively in a field environment.
- Good communication and customer service skills.
- Valid driver's license and a clean driving record.
- Willingness to work flexible hours, including occasional weekends or evenings.
Benefits
- Competitive hourly wage and potential for overtime pay.
- Company vehicle provided for work‑related travel.
- Comprehensive medical and retirement fund contributions.
- Paid training programs and opportunities for skill development.
- Uniform and necessary tools provided.
- A supportive team environment and opportunities for advancement.
- The chance to work across diverse locations in the scenic Western Cape .