Telecom Network Operations Manager

Placements24; Mossel Bay; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work arrangement

Competitive salary

Professional development opportunities

Job summary

Placements24 is seeking an experienced Telecom Network Operations Manager to oversee the NOC in Mossel Bay. You will lead a team of engineers and technicians, directing operations to ensure continuous availability, performance and security of the telecom network.

You will drive operational excellence, implement strategic improvements, and manage capacity planning in a dynamic, growth-oriented environment with a hybrid work setup in Mossel Bay.

Qualifications

• Bachelor's degree in Telecommunications, Computer Science, Engineering or related field.
• 5-7 years in network operations with at least 2 years in a management/lead role.
• Strong understanding of telecom network technologies, protocols and infrastructure.
• Experience with monitoring and incident management systems.

Responsibilities

• Lead and mentor the network operations team to foster high performance.
• Oversee day-to-day network operations including monitoring, incidents, and resolution.
• Develop and implement strategies, policies, and procedures to optimize performance and reliability.
• Manage capacity planning and ensure adequate resources to meet demand.
• Collaborate across engineering, IT and other departments to ensure seamless service delivery.

Skills

Leadership

Communication

Problem-solving

Team management

Education

Bachelor's degree in Telecommunications, CS, or Engineering

Tools

Network monitoring tools

Job description

About the Role

Our client is seeking an experienced Telecom Network Operations Manager to oversee and direct their network operations center (NOC) in Mossel Bay . This leadership role is critical for ensuring the continuous availability, performance, and security of their extensive telecommunications network. You will lead a team of skilled engineers and technicians, driving operational excellence and implementing strategic improvements. This is an opportunity to manage vital infrastructure in a growing region and contribute to the reliability of communication services.

Key Responsibilities

• Lead, manage, and mentor the network operations team, fostering a high-performance culture.
• Oversee the day-to-day operations of the network, including monitoring, incident management, and problem resolution.
• Develop and implement operational strategies, policies, and procedures to optimize network performance and reliability.
• Manage network capacity planning and ensure adequate resources are available to meet demand.
• Collaborate with engineering, IT, and other departments to ensure seamless service delivery.
• Drive continuous improvement initiatives within the NOC to enhance efficiency and effectiveness.

Requirements

• Bachelor's degree in Telecommunications, Computer Science, Engineering, or a related field.
• 5-7 years of experience in network operations, with at least 2 years in a management or team lead role.
• Strong understanding of telecom network technologies, protocols, and infrastructure.
• Proven experience with network monitoring tools and incident management systems.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive medical and retirement benefits package.
• Opportunities for professional development and leadership training.
• Hybrid work arrangement promoting work-life balance.
• Dynamic and supportive team environment in Mossel Bay .