Telecoms Network Operations Manager

Placements24; Upington; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Bonus opportunities

Executive benefits

Relocation assistance

Leadership training

Hybrid work arrangement

Job summary

Placements24 in Upington, Northern Cape, seeks an experienced Telecoms Network Operations Manager to lead its network operations team. You will oversee uptime, performance, and reliability of the telecom network, and mentor engineers and technicians.

The role requires a Bachelor's in CS/Engineering, 7+ years in network operations with 3+ in management, ITIL familiarity, and strong leadership and communication skills. Hybrid work and relocation support are offered.

Qualifications

• Bachelor's degree in CS, engineering or related field, or equivalent experience.
• 7+ years in network operations with 3+ years in a management role.
• Strong knowledge of telecom network infrastructure (IP routing, switching, wireless, transmission).
• Experience managing large-scale NOCs.
• Excellent leadership, communication and problem-solving skills.
• Familiarity with network monitoring, management, and automation tools.

Responsibilities

• Lead, manage, and mentor a team of network operations engineers and technicians.
• Oversee day-to-day network operations for uptime and performance.
• Develop and implement operational policies and ITIL best practices.
• Manage incident response and resolution for outages.
• Monitor network performance metrics and identify improvements.
• Collaborate with planning, engineering, and security teams for changes/upgrades.

Skills

Leadership

Team management

Communication

Problem-solving

ITIL knowledge

Telecom networking

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Network monitoring tools

Automation tools

Job description

About the Role

Our client is seeking an experienced and strategic Telecoms Network Operations Manager to lead their network operations team in Upington . This leadership role is responsible for the overall health, performance, and reliability of the company's telecommunications network infrastructure. You will manage a team of skilled professionals, oversee daily operations, implement best practices, and ensure the continuous delivery of high-quality services to customers. This is a critical position for an individual with strong leadership capabilities and extensive experience in managing complex telecom networks.

Key Responsibilities

• Lead, manage, and mentor a team of network operations engineers and technicians.


• Oversee the day-to-day operations of the telecommunications network, ensuring maximum uptime and performance.


• Develop and implement operational policies, procedures, and best practices (e.g., ITIL).


• Manage incident response, troubleshooting, and resolution processes for network outages and performance degradations.


• Monitor network performance metrics, generate reports, and identify areas for improvement.


• Collaborate with planning, engineering, and security teams to ensure operational readiness for network changes and upgrades.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.


• Minimum of 7 years of experience in network operations, with at least 3 years in a management or team lead role.


• Strong understanding of telecom network infrastructure , including IP routing, switching, wireless, and transmission systems.


• Proven experience managing large-scale network operations centers (NOCs).


• Excellent leadership, communication, and problem-solving skills.


• Familiarity with network monitoring, management, and automation tools.

Benefits

• Significant annual salary with bonus opportunities.


• Comprehensive executive benefits package, including health, life, and disability insurance.


• Relocation assistance for qualified candidates.


• Opportunities for professional development and leadership training.


• Hybrid work arrangement offering a blend of office and remote flexibility.