Tech Services Account Manager – Growth & Client Partnerships

Placements24; Stellenbosch; On-site; ZAR 360,000 - 720,000; Full time

Benefits offered by this job

Base salary bonus

Medical aid

Retirement fund

Professional development

Dynamic culture

Career progression

Travel allowance

Job summary

Placements24 in Stellenbosch seeks an experienced Account Manager to oversee a portfolio of key client accounts, acting as the primary liaison between clients and internal service teams. You will nurture relationships and identify opportunities for expansion.

The role requires strong IT services and cloud knowledge, excellent communication, and the ability to travel regionally to Stellenbosch and surrounding areas.

Qualifications

• Proven experience in Account Management or a similar client-facing sales role.
• Ability to manage and grow client relationships and revenue.
• Strong understanding of IT services, solutions, and cloud technologies.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in CRM software such as Salesforce.
• Bachelor's degree in Business, IT, or related field.

Responsibilities

• Manage a portfolio of key client accounts and be the primary contact.
• Develop and execute account management plans to drive revenue growth.
• Understand client objectives and how technology services support them.
• Conduct regular business reviews and performance updates with clients.
• Identify upsell and cross-sell opportunities for technology services.
• Collaborate with internal technical and support teams to ensure service delivery.
• Resolve client issues promptly to maintain satisfaction.
• Stay informed on industry trends and technology advancements relevant to client needs.
• Prepare and present account status reports, forecasts, and proposals.

Skills

Account management

Client relationships

Sales experience

Communication skills

CRM proficiency

Presentation skills

Education

Bachelor's degree

Tools

Salesforce

Project management tools

Job description

Placements24 in Stellenbosch seeks an experienced Account Manager to oversee a portfolio of key client accounts, acting as the primary liaison between clients and internal service teams. You will nurture relationships and identify opportunities for expansion.

The role requires strong IT services and cloud knowledge, excellent communication, and the ability to travel regionally to Stellenbosch and surrounding areas.