B2B Tech Account Manager — Grow Partnerships

Placements24; Randburg; On-site; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Competitive base salary with bonuses

Medical aid and retirement fund

Professional development and technical

Generous paid time off

Team events and career progression

Employee assistance program

Job summary

Placements24 in Randburg, Gauteng is seeking an experienced Account Manager to manage a portfolio of B2B clients and act as the primary liaison with technical and sales teams to deliver tailored IT solutions.

You will develop account plans, identify upsell opportunities, and conduct regular reviews to track satisfaction and retention. The role requires strong communication skills and a solid IT services background, with travel to client sites as needed.

Qualifications

• Minimum 4 years of experience in account management or sales, preferably within IT services or technology sector.
• Proven track record of managing B2B client relationships and achieving sales targets.
• Strong understanding of IT infrastructure, cloud services, and managed IT solutions.
• Excellent communication, presentation, and interpersonal skills.

Responsibilities

• Manage and grow a portfolio of assigned B2B client accounts.
• Serve as the primary point of contact for client inquiries, issues, and requests.
• Develop and execute account plans to drive revenue growth and client retention.
• Identify opportunities for upselling and cross-selling technology solutions and services.
• Conduct regular client meetings to review performance, gather feedback, and discuss future needs.
• Collaborate with internal technical and sales teams to ensure seamless service delivery.
• Prepare and present proposals, quotes, and service agreements to clients.
• Monitor client satisfaction and proactively address any concerns.
• Stay up-to-date with the latest technology trends and solutions relevant to clients' businesses.
• Achieve and exceed account revenue and retention targets.

Skills

Account management

B2B sales

Communication skills

CRM proficiency

Education

Bachelor's degree in Business/Marketing/IT

Tools

Salesforce

Job description

Placements24 in Randburg, Gauteng is seeking an experienced Account Manager to manage a portfolio of B2B clients and act as the primary liaison with technical and sales teams to deliver tailored IT solutions.

You will develop account plans, identify upsell opportunities, and conduct regular reviews to track satisfaction and retention. The role requires strong communication skills and a solid IT services background, with travel to client sites as needed.