Strategic Account Manager — Grow Key Relationships

Placements24; Cape Town; On-site; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Competitive base salary

Commission and bonus structure

Medical aid

Retirement planning assistance

Career development opportunities

Collaborative work culture

Job summary

Placements24 in Cape Town, Western Cape, is seeking a driven Account Manager to nurture and expand existing client relationships, ensuring high levels of satisfaction and driving repeat business. You will manage a portfolio of key accounts, act as the primary contact, and collaborate with sales, support and product teams to deliver tailored solutions and meet revenue targets.

Ideal candidates possess proven sales/Account Management experience, strong communication and CRM proficiency, and a

Qualifications

• Proven experience in Account Management or sales relationships.
• Strong communication, negotiation, and interpersonal skills.
• Knowledge of CRM systems and account planning.
• Ability to develop tailored solutions and manage multiple accounts.
• Capable of working independently and as part of a team in Cape Town.

Responsibilities

• Manage and grow a portfolio of existing client accounts as the main contact.
• Develop and execute account strategies to foster long-term relationships.
• Identify upsell and cross-sell opportunities within clients.
• Understand client needs and provide tailored solutions.
• Conduct regular reviews to ensure satisfaction and retention.
• Collaborate with internal teams to ensure seamless service delivery.
• Prepare proposals, presentations, and reports for clients.
• Monitor market trends and client feedback to spot opportunities or issues.
• Meet and exceed revenue targets for assigned accounts.
• Resolve client issues promptly and professionally.

Skills

Communication skills

Negotiation

CRM proficiency

Sales mindset

Team collaboration

Education

Bachelor's degree in Business or Marketing

Tools

HubSpot

Salesforce

Job description

Placements24 in Cape Town, Western Cape, is seeking a driven Account Manager to nurture and expand existing client relationships, ensuring high levels of satisfaction and driving repeat business. You will manage a portfolio of key accounts, act as the primary contact, and collaborate with sales, support and product teams to deliver tailored solutions and meet revenue targets.

Ideal candidates possess proven sales/Account Management experience, strong communication and CRM proficiency, and a