Strategic Tech Account Manager | Hybrid, Benoni

Placements24; Benoni; Hybride; ZAR 420 000 - 660 000; Plein temps

Avantages offerts par ce poste

Performance-based incentives

Hybrid work model

Health and wellness benefits

Career development opportunities

Résumé du poste

Placements24 is seeking an experienced Account Manager to join our client’s team in Benoni on a hybrid schedule. You will manage a portfolio of key client accounts, build strong relationships, identify growth opportunities, and drive revenue through strategic account planning.

The role requires 4+ years in tech-focused account management, excellent communication and negotiation skills, and the ability to work across sales, support, and product teams.

Qualifications

• 4+ years in account management, sales, or a client-facing role within the technology sector.
• Proven ability to build and maintain strong client relationships and manage a diverse account portfolio.
• Excellent communication, presentation, and negotiation skills.
• Strong understanding of technology solutions and their business applications.
• Hybrid work environment with in-office and remote work.
• Proficiency in CRM software and account management tools.
• Strong organizational skills and ability to manage multiple priorities effectively.
• Based in or willing to commute to Benoni, Gauteng for designated office days.

Responsabilités

• Develop and maintain strong, long-term relationships with a portfolio of assigned clients in the Benoni area and beyond.
• Understand client business objectives and identify opportunities to leverage our client's solutions to meet their needs.
• Drive account growth by upselling and cross-selling relevant products and services.
• Serve as the primary point of contact for client inquiries, issues, and requests, ensuring timely and effective resolution.
• Conduct regular business reviews with clients to assess satisfaction, discuss performance, and plan future strategies.
• Collaborate with internal teams, including sales, technical support, and product development, to ensure client success.
• Monitor client account health and proactively address any potential risks or challenges.
• Achieve and exceed retention and revenue targets for assigned accounts.

Connaissances

Communication

Presentation

Negotiation

Relationship management

Outils

CRM software

Description du poste

Placements24 is seeking an experienced Account Manager to join our client’s team in Benoni on a hybrid schedule. You will manage a portfolio of key client accounts, build strong relationships, identify growth opportunities, and drive revenue through strategic account planning.

The role requires 4+ years in tech-focused account management, excellent communication and negotiation skills, and the ability to work across sales, support, and product teams.