Strategic B2B Account Manager - Hybrid Role

Placements24; Upington; Híbrido; ZAR 360 000 - 600 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work arrangement

Health & wellness benefits

Professional development

Career growth opportunities

Collaborative team

Resumo da oferta

Placements24 in Upington, Northern Cape, is seeking a skilled Account Manager - B2B to nurture and grow relationships with key business clients. You will be the main contact, delivering strategic support and exceptional service to ensure client satisfaction.

The role focuses on identifying upsell opportunities, coordinating with sales, support, and operations, and balancing office-based and remote work to maintain a healthy work-life balance in a region known for agriculture and renewables.

Qualificações

• Minimum 3 years of experience in Account Management or a similar client-facing sales role.
• Proven ability to build and maintain strong, lasting client relationships.
• Excellent communication, negotiation, and problem-solving skills.
• Proficiency in CRM software and account management best practices.
• Ability to manage time effectively and balance office-based and remote work responsibilities.

Responsabilidades

• Manage and grow a portfolio of key business accounts, fostering strong long-term relationships.
• Act as the main point of contact for clients, addressing inquiries and resolving issues promptly.
• Identify opportunities for upselling and cross-selling relevant products and services.
• Develop and present strategic account plans to clients, aligning their needs with our offerings.
• Collaborate with internal teams (sales, support, operations) to ensure seamless client experience.
• Monitor client satisfaction and proactively seek feedback for continuous improvement.

Conhecimentos

Relationship-building

Communication

Negotiation

Problem-solving

CRM proficiency

Descrição da oferta de emprego

Placements24 in Upington, Northern Cape, is seeking a skilled Account Manager - B2B to nurture and grow relationships with key business clients. You will be the main contact, delivering strategic support and exceptional service to ensure client satisfaction.

The role focuses on identifying upsell opportunities, coordinating with sales, support, and operations, and balancing office-based and remote work to maintain a healthy work-life balance in a region known for agriculture and renewables.