Account Manager - Benoni

Placements24; Benoni; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Performance-based incentives

Hybrid work model

Health and wellness benefits

Career development opportunities

Job summary

Placements24 is seeking an experienced Account Manager to join our client’s team in Benoni on a hybrid schedule. You will manage a portfolio of key client accounts, build strong relationships, identify growth opportunities, and drive revenue through strategic account planning.

The role requires 4+ years in tech-focused account management, excellent communication and negotiation skills, and the ability to work across sales, support, and product teams.

Qualifications

• 4+ years in account management, sales, or a client-facing role within the technology sector.
• Proven ability to build and maintain strong client relationships and manage a diverse account portfolio.
• Excellent communication, presentation, and negotiation skills.
• Strong understanding of technology solutions and their business applications.
• Hybrid work environment with in-office and remote work.
• Proficiency in CRM software and account management tools.
• Strong organizational skills and ability to manage multiple priorities effectively.
• Based in or willing to commute to Benoni, Gauteng for designated office days.

Responsibilities

• Develop and maintain strong, long-term relationships with a portfolio of assigned clients in the Benoni area and beyond.
• Understand client business objectives and identify opportunities to leverage our client's solutions to meet their needs.
• Drive account growth by upselling and cross-selling relevant products and services.
• Serve as the primary point of contact for client inquiries, issues, and requests, ensuring timely and effective resolution.
• Conduct regular business reviews with clients to assess satisfaction, discuss performance, and plan future strategies.
• Collaborate with internal teams, including sales, technical support, and product development, to ensure client success.
• Monitor client account health and proactively address any potential risks or challenges.
• Achieve and exceed retention and revenue targets for assigned accounts.

Skills

Communication

Presentation

Negotiation

Relationship management

Tools

CRM software

Job description

About the Role

Our client, a leader in the technology solutions sector, is looking for an experienced and dedicated Account Manager to join their vibrant team in Benoni. This crucial role involves managing and growing a portfolio of key client accounts, ensuring client satisfaction, and driving revenue growth through strong relationship management and strategic account planning. The ideal candidate possesses exceptional communication skills, a deep understanding of client needs, and a proactive approach to problem-solving. This position operates on a Hybrid model, blending in-office collaboration with the flexibility of remote work. You will be a key point of contact for clients, acting as their trusted advisor and ensuring they receive the highest level of service and support from our client. This is an excellent opportunity to advance your career in account management within a thriving industry in the Gauteng province.

Key Responsibilities

• Develop and maintain strong, long-term relationships with a portfolio of assigned clients in the Benoni area and beyond.
• Understand client business objectives and identify opportunities to leverage our client's solutions to meet their needs.
• Drive account growth by upselling and cross-selling relevant products and services.
• Serve as the primary point of contact for client inquiries, issues, and requests, ensuring timely and effective resolution.
• Conduct regular business reviews with clients to assess satisfaction, discuss performance, and plan future strategies.
• Collaborate with internal teams, including sales, technical support, and product development, to ensure client success.
• Monitor client account health and proactively address any potential risks or challenges.
• Achieve and exceed retention and revenue targets for assigned accounts.

Requirements

• A minimum of 4 years of experience in account management, sales, or a client-facing role within the technology sector.
• Proven ability to build and maintain strong client relationships and manage a diverse account portfolio.
• Excellent communication, presentation, and negotiation skills.
• Strong understanding of technology solutions and their business applications.
• Ability to work independently and collaboratively within a Hybrid work environment.
• Proficiency in CRM software and account management tools.
• Strong organizational skills and the ability to manage multiple priorities effectively.
• Based in or willing to commute to Benoni, Gauteng for designated office days.

Benefits

Our client offers a competitive salary with performance-based incentives, rewarding your success in managing and growing client accounts. Opportunities for professional development and career advancement within a leading technology firm are extensive. The Hybrid work model provides excellent flexibility and work-life balance. Comprehensive health and wellness benefits are included. You will work with a supportive and innovative team in Benoni, contributing to cutting-edge solutions. This role offers the chance to build a rewarding career while making a tangible impact on client success.