Strategic Ocean Freight Key Account Manager

Jelocorp; Johannesburg; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A leading logistics company in Johannesburg is looking for a Key Account Manager to build and maintain strong client relationships. The role involves overseeing logistics operations and ensuring customer satisfaction while identifying upselling opportunities. Successful candidates will have experience in client management and a solid understanding of logistics processes. Join us to make a significant impact in delivering exceptional service to our valued clients.

Qualifications

• Experience in client relationship management preferably in logistics.
• Strong understanding of cross-border transportation and customs procedures.
• Demonstrated ability to identify upselling and cross-selling opportunities.

Responsibilities

• Build and maintain strong relationships with key clients.
• Coordinate with internal teams to provide exceptional service.
• Oversee all stages of business operations and document preparations.
• Maintain up-to-date client information in CRM systems.

Skills

Client relationship management

Cross-border logistics

Risk management

CRM software

Effective communication

Job description

A leading logistics company in Johannesburg is looking for a Key Account Manager to build and maintain strong client relationships. The role involves overseeing logistics operations and ensuring customer satisfaction while identifying upselling opportunities. Successful candidates will have experience in client management and a solid understanding of logistics processes. Join us to make a significant impact in delivering exceptional service to our valued clients.