Senior Key Account Manager - Logistics (Polokwane, Hybrid)

Placements24; Polokwane; Hybrid; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Provident fund

Hybrid work model

Career development

Job summary

Placements24 is seeking a skilled Key Account Manager to oversee a portfolio of major clients in the Polokwane and Limpopo region. You will act as the primary contact, coordinating with operations and sales teams to deliver tailored logistics solutions and ensure client satisfaction.

The role demands at least 5 years in logistics account management, a strong client-relations mindset, and a proactive approach to problem solving.

Qualifications

• 5+ years in account management or sales in logistics.
• Proven track record of retention and growth in key accounts.
• Bachelor's degree in Business Administration, Logistics, or related field preferred.

Responsibilities

• Manage and grow a portfolio of key client accounts within the Polokwane and Limpopo area.
• Serve as the main point of contact for assigned key accounts, addressing inquiries and resolving issues promptly.
• Develop and implement account management plans to ensure client retention and identify opportunities for upselling and cross-selling.
• Build and maintain strong, long-term relationships with key stakeholders at client organizations.
• Collaborate with internal operations, sales, and customer service teams to ensure service level agreements are met and client expectations are exceeded.
• Conduct regular business reviews with clients to assess performance, gather feedback, and identify new opportunities.
• Analyze client needs and propose customized logistics and supply chain solutions.
• Monitor market trends and competitor activities to provide strategic insights to clients and internal teams.
• Prepare accurate reports on account status, performance, and pipeline development.
• Achieve and exceed retention and revenue growth targets for assigned accounts.

Skills

Account Mgmt

Logistics sales

Client relations

Negotiation

Strategic thinking

Education

Bachelor's degree in Business Administration, Logistics, or related field

Tools

CRM software

Job description

Placements24 is seeking a skilled Key Account Manager to oversee a portfolio of major clients in the Polokwane and Limpopo region. You will act as the primary contact, coordinating with operations and sales teams to deliver tailored logistics solutions and ensure client satisfaction.

The role demands at least 5 years in logistics account management, a strong client-relations mindset, and a proactive approach to problem solving.