Strategic Account Manager - Freight Forwarding & Retention

Ithemba Recruitment- Sourcing Top Talent; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency is seeking an Account Manager in Durban, KwaZulu-Natal, to enhance client relationships in freight forwarding. The successful candidate will need a minimum of 3 years' experience in the industry and strong knowledge of both local and international logistics. Responsibilities include managing rates, improving client solutions, and ensuring compliance with payment terms. This role demands a proactive and innovative problem-solver capable of building strong partnerships and delivering excellent service.

Qualifications

• Minimum of 3 years' experience in freight forwarding with client facing role.
• Strong understanding of shipping procedures and logistics.
• Innovative problem-solver with excellent time management skills.

Responsibilities

• Build and maintain partnerships with new and existing customers.
• Present and implement rate increases with clients.
• Monitor service levels and report under threat business.

Skills

Fluent in English

Knowledge of Local and International logistics

Problem-solving skills

Time management

Sales skills

Tools

Microsoft Office 365 (Teams, OneNote, Forms)

Job description

A recruitment agency is seeking an Account Manager in Durban, KwaZulu-Natal, to enhance client relationships in freight forwarding. The successful candidate will need a minimum of 3 years' experience in the industry and strong knowledge of both local and international logistics. Responsibilities include managing rates, improving client solutions, and ensuring compliance with payment terms. This role demands a proactive and innovative problem-solver capable of building strong partnerships and delivering excellent service.