Strategic Key Account Manager – Logistics (Hybrid)

Placements24; Upington; Hybrid; ZAR 600,000 - 800,000; Full time

Benefits offered by this job

Hybrid work model

Health insurance

Retirement plan

Paid holidays

Professional development

Laptop & phone

Travel allowances

Team environment

Job summary

WhatJobs Direct is seeking an experienced Key Account Manager to join a leading logistics and supply chain company serving clients across Upington and the Northern Cape region. You will manage and nurture relationships with the company's most important clients, ensuring their supply chain needs are met efficiently and effectively.

The role demands strong understanding of logistics operations, strategic planning, and a proven ability to drive customer satisfaction and retention.

Qualifications

• 5+ years in logistics/key account management.
• Strong communication and negotiation skills.
• Proficient CRM and logistics platforms.

Responsibilities

• Manage a portfolio of key accounts in logistics.
• Develop strategic account plans to drive growth.
• Primary contact for clients; resolve inquiries.
• Understand client operations to tailor solutions.
• Negotiate SLAs and renewals.
• Monitor performance and report metrics.
• Collaborate with operations to ensure delivery.
• Identify upsell/cross-sell opportunities.
• Stay informed on industry trends.
• Conduct regular business reviews with stakeholders.

Skills

Account management

CRM tools

Data analysis

Negotiation

Communication

Presentation

Time management

Relationship building

Education

Bachelor's in Logistics

Related field preferred

Tools

CRM software

Logistics platforms

Job description

WhatJobs Direct is seeking an experienced Key Account Manager to join a leading logistics and supply chain company serving clients across Upington and the Northern Cape region. You will manage and nurture relationships with the company's most important clients, ensuring their supply chain needs are met efficiently and effectively.

The role demands strong understanding of logistics operations, strategic planning, and a proven ability to drive customer satisfaction and retention.