Strategic Key Account Manager - Higher Ed & AI

RELX International; Johannesburg; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Medical Aid

Retirement Plan

Family benefits

Study leave

Job summary

LexisNexis Legal & Professional seeks a results-driven Key Account Manager to drive sustainable revenue growth in higher education through strategic account management and new business development. This hybrid role focuses on retention, expansion, and digital transformation using AI-enabled sales tools.

You will build trusted relations with faculty, librarians, procurement teams, and department heads, deliver product demos, lead renewals, and collaborate with Marketing, Product, and Customer

Qualifications

• Bachelor’s degree in Business, Marketing, Education, or related field.
• Proven experience in sales, business development, account management, or customer success.
• Strong understanding of the academic and higher-education market.
• Experience using CRM platforms and digital sales tools.

Responsibilities

• Drive revenue growth and expand market penetration in higher education.
• Retain and expand existing accounts while securing new opportunities.
• Develop annual territory and account plans with stakeholders.
• Deliver product demonstrations and formal proposals.
• Maintain CRM records and forecast performance.
• Collaborate with Marketing, Product, and Customer Success.
• Stay current with AI trends in education and publishing.

Skills

Sales & BD

Account management

Customer success

Strategic planning

Education

Bachelor’s degree in Business, Marketing, Education, or related field

Tools

CRM platforms

Job description

LexisNexis Legal & Professional seeks a results-driven Key Account Manager to drive sustainable revenue growth in higher education through strategic account management and new business development. This hybrid role focuses on retention, expansion, and digital transformation using AI-enabled sales tools.

You will build trusted relations with faculty, librarians, procurement teams, and department heads, deliver product demos, lead renewals, and collaborate with Marketing, Product, and Customer