Strategic Enterprise Accounts Lead - Remote

Placements24; Centurion; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Health insurance

Commission & bonus plan

Retirement planning

Job summary

Placements24 is seeking an experienced Account Manager to lead a portfolio of enterprise clients. You will drive retention and revenue growth by delivering strategic account plans, maintaining senior-level relationships, and coordinating with sales, support, and product teams to ensure exceptional client experiences.

Remote role with occasional travel for key client meetings and industry events. 5+ years in enterprise software account management, strong communication, and negotiation skills are

Qualifications

• 5+ years of experience in account management, client relationship management, or sales within enterprise software or B2B tech.

Responsibilities

• Manage a portfolio of enterprise-level clients as the primary contact.
• Develop and execute strategic account plans to maximize retention and revenue growth.
• Identify upsell and cross-sell opportunities for products and services.
• Build and maintain long-term relationships with key stakeholders and decision-makers.
• Conduct regular business reviews to align needs with solutions.
• Coordinate with support teams to resolve client issues promptly.
• Monitor client usage and drive deeper engagement with the software.

Skills

Relationship management

Communication

Negotiation

Strategic thinking

Problem solving

Education

Bachelor's degree in Business/Marketing or related field

Tools

Salesforce CRM

Account management tools

Job description

Placements24 is seeking an experienced Account Manager to lead a portfolio of enterprise clients. You will drive retention and revenue growth by delivering strategic account plans, maintaining senior-level relationships, and coordinating with sales, support, and product teams to ensure exceptional client experiences.

Remote role with occasional travel for key client meetings and industry events. 5+ years in enterprise software account management, strong communication, and negotiation skills are