Senior Enterprise Account Lead (Remote)

Placements24; Randburg; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Fully remote work

Health insurance

Paid time off

Professional development

Job summary

Placements24 is seeking a Senior Account Manager to lead strategic relationships with our enterprise clients in a fully remote capacity. You will drive adoption, expansion, and customer success, acting as the main liaison across Sales, Support, and Product teams.

You’ll need at least 5 years of enterprise Account Management experience, exceptional virtual communication, strong negotiation and presentation skills, and a solid record of retention and revenue growth in a remote setting.

Qualifications

• 5+ years of enterprise account management experience, remote preferred.
• Proven track record of retaining and growing enterprise client revenue.
• Strong communication, negotiation, and presentation skills.
• Experience with CRM systems (e.g., Salesforce) and cross-functional collaboration.

Responsibilities

• Manage a portfolio of high-value enterprise client accounts; main point of contact.
• Develop and execute strategic account plans to maximize retention and growth.
• Conduct regular business reviews with clients; present performance metrics and recommendations.
• Identify upsell and cross-sell opportunities within existing accounts.
• Collaborate with Sales, Support, and Product teams to ensure client success.

Skills

Account management

CRM software

Virtual communication

Negotiation

Presentation skills

Business acumen

Education

Bachelor's degree (preferred)

Tools

Salesforce

Job description

Placements24 is seeking a Senior Account Manager to lead strategic relationships with our enterprise clients in a fully remote capacity. You will drive adoption, expansion, and customer success, acting as the main liaison across Sales, Support, and Product teams.

You’ll need at least 5 years of enterprise Account Management experience, exceptional virtual communication, strong negotiation and presentation skills, and a solid record of retention and revenue growth in a remote setting.