Strategic Enterprise Account Manager - Cape Town

Placements24; Cape Town; On-site; ZAR 650,000 - 900,000; Full time

Benefits offered by this job

Performance bonuses

Medical aid

Retirement fund contributions

Professional development opportunities

Collaborative work environment

Job summary

Placements24 in Cape Town seeks an Account Manager to grow and manage relationships with enterprise clients in the Western Cape. You will understand client needs, deliver strategic solutions, and act as the primary contact to ensure satisfaction and retention.

The role focuses on upselling, coordinating service delivery with internal teams, and conducting regular business reviews to shape future strategies.

Qualifications

• Extensive experience managing enterprise accounts.
• Proven ability to grow revenue within existing accounts.
• Excellent communication, negotiation and interpersonal skills.
• Proficiency with CRM tools (HubSpot, Salesforce) and sales reporting.
• Understanding of Western Cape business landscape is advantageous.
• Bachelor's degree in Business, Marketing or related field preferred.

Responsibilities

• Cultivate and manage a portfolio of enterprise accounts with high client satisfaction and retention in Cape Town.
• Understand client objectives and proactively offer tailored solutions and services.
• Coordinate service delivery between clients and internal teams; resolve issues promptly.
• Identify upsell and cross-sell opportunities to drive revenue growth.
• Conduct regular business reviews to assess performance and align on future strategies.
• Negotiate renewals and develop strategic account plans in collaboration with sales leadership.

Skills

Enterprise account management

Relationship management

Communication skills

Negotiation skills

CRM proficiency

Sales reporting

Education

Bachelor's degree in Business, Marketing or related field

Tools

HubSpot

Salesforce

Job description

Placements24 in Cape Town seeks an Account Manager to grow and manage relationships with enterprise clients in the Western Cape. You will understand client needs, deliver strategic solutions, and act as the primary contact to ensure satisfaction and retention.

The role focuses on upselling, coordinating service delivery with internal teams, and conducting regular business reviews to shape future strategies.