Strategic Client Success Partner | Hybrid Work

Placements24; Noord-Kaap; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Commission

Hybrid work

Health benefits

Retirement plan

Career growth

Job summary

Placements24 is seeking a Client Success Manager in Kimberley to foster strong relationships and ensure client satisfaction across the Northern Cape region. You will guide clients through their journey, helping them achieve desired outcomes and renewals.

You'll onboard new clients, monitor health, address issues proactively, and collaborate with internal teams. The role offers a hybrid work arrangement, competitive pay, and opportunities for professional development.

Qualifications

• Proven experience in client success, account management, or related role.
• Excellent communication, interpersonal and presentation skills.
• Strong problem-solving and strategic thinking abilities.
• Proficiency with CRM software and client success platforms.
• A passion for helping clients achieve their goals.

Responsibilities

• Build and maintain strong, long-lasting client relationships.
• Understand client needs and proactively identify value opportunities.
• Onboard new clients and ensure successful service implementation.
• Monitor client health and address potential issues early.
• Act as liaison between clients and internal teams to ensure satisfaction.

Skills

Client success

Account management

Communication

Problem-solving

CRM software

Tools

CRM platforms

Job description

Placements24 is seeking a Client Success Manager in Kimberley to foster strong relationships and ensure client satisfaction across the Northern Cape region. You will guide clients through their journey, helping them achieve desired outcomes and renewals.

You'll onboard new clients, monitor health, address issues proactively, and collaborate with internal teams. The role offers a hybrid work arrangement, competitive pay, and opportunities for professional development.