Client Account Coordinator - Hybrid, Growth & Relations

Placements24; Noord-Kaap; Hybrid; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid work in Kimberley

On-the-job training

Professional development opportunities

Supportive team environment

Diverse client base

Job summary

Placements24 in Kimberley, Northern Cape, seeks a detail-oriented Client Account Coordinator to support the account management team and ensure smooth service delivery to clients. You will handle administrative tasks, onboarding, CRM updates, and client communications in a hybrid work setting.

The role emphasizes strong organizational skills, excellent communication, and the ability to manage multiple tasks while maintaining data integrity.

Qualifications

• High school diploma or equivalent; a certificate or diploma in Business Administration or related field preferred.
• Minimum 2 years of experience in administrative, client support, or account coordination roles.
• Strong organizational skills and meticulous attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office and CRM software.
• Ability to multitask and manage time effectively.
• Proactive, problem-solving mindset.
• Hybrid work setting experience preferred.
• Familiarity with Northern Cape business landscape is a plus.

Responsibilities

• Provide administrative support to the account management team, including scheduling meetings, preparing reports, and managing correspondence.
• Liaise between clients and internal departments for clear communication and quick issue resolution.
• Assist with client onboarding ensuring documentation is collected and processed.
• Maintain client records and update CRM with relevant information.
• Process client requests, orders, and inquiries efficiently.
• Prepare client presentations and proposals with account managers.
• Track project timelines and ensure deadlines are met.
• Gather client feedback and assist in coordinating satisfaction surveys.
• Coordinate with internal teams to resolve client issues.
• Contribute to a responsive and professional client experience.

Skills

Organizational skills

Attention to detail

Written and verbal communication

Time management

Team collaboration

Education

High school diploma

Business Administration diploma

Tools

Microsoft Office Suite

CRM software

Job description

Placements24 in Kimberley, Northern Cape, seeks a detail-oriented Client Account Coordinator to support the account management team and ensure smooth service delivery to clients. You will handle administrative tasks, onboarding, CRM updates, and client communications in a hybrid work setting.

The role emphasizes strong organizational skills, excellent communication, and the ability to manage multiple tasks while maintaining data integrity.